About the role
As a Team Leader, you’ll play a vital dual role – providing hands‑on support to individuals with acquired brain injuries while also guiding and nurturing your team.
Alongside your direct support work, you’ll take on a leadership role within the team, offering mentorship, encouragement, and clear direction to Rehabilitation Assistants. You’ll also collaborate with the Local Service Manager, contributing to the smooth running of the service and ensuring that both staff and the people we support feel valued, heard, and empowered.
What you’ll be doing
* Building trusting, respectful relationships with the people you support and their families
* Maintaining accurate records and contributing to reviews and planning
* Acting as a Keyworker and providing tailored support based on each person’s needs
* Helping maintain a safe, clean and homely environment
* Supervising Rehabilitation Assistants and supporting the Local Service Manager with team development
* Engaging in supervision, team meetings, and ongoing learning for personal and professional growth
* Planning staff rotas that reflect the needs of the people we support while promoting fairness and balance
* Leading audits, risk assessments, and working groups to maintain service excellence
Who we’re looking for
We’re looking for someone who leads with empathy, listens with intent, and inspires through action. You’ll be passionate about supporting people with acquired brain injuries to live life on their own terms – and equally committed to uplifting your team with guidance, encouragement, and respect.
You’ll thrive in a collaborative environment, bringing a calm, thoughtful approach to both care and leadership. Whether you’re helping someone navigate daily tasks or mentoring a colleague through a challenge, you’ll be grounded in compassion, patience, and a belief in every person’s potential.
Must haves
* A relevant third‑level qualification (or working toward one) in Human Services – such as Health & Social Care
* A full driving licence to support community access and service needs
* At least 2 years’ experience in a residential or community‑based social care setting
* Strong written and spoken English to communicate clearly and compassionately
* Solid IT skills, including using Word and Microsoft Outlook
Why join us?
* Making a Real Impact – Be part of a mission‑driven team passionately advocating for supporting people impacted by brain injury to rebuild their lives with dignity
* Grow with Us – Access tailored induction and specialist training, plus meaningful career development opportunities to help you reach your potential
* Feel Valued – Enjoy long service awards, premium pay (where applicable), paid maternity leave, and a supportive culture that celebrates your contribution
* Work‑Life Balance Matters – Flexible working options and wellbeing initiatives empower you to live fully – at work and beyond
* Financial Security & Perks – Competitive salary, defined contribution pension scheme (for eligible employees), free life cover, and access to the Health Care Staff Credit Union
* Support When You Need It – Benefit from the Employee Assistance Programme, revenue‑approved mileage rates, and the Bike to Work Scheme
If you’re someone who values connection, takes initiative, and finds purpose in empowering others – this role could be your next meaningful step.
Curious about the role or want to chat informally before applying? Feel free to reach out to the Hiring Manager – we are happy to answer any questions.
Natasha Sinnott – Community Case Manager
The closing date is 27th October 2025 at 5pm!
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
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