Posted: 31 July
Offer description
Job Title: Revenue Generation Manager
We are seeking a skilled Revenue Generation Manager to join our team. This role is responsible for maximising revenue through effective reservations management, driving occupancy, average rate and market share performance.
* Handle all individual direct Reservations and small groups
* Respond to all enquiries, ensuring timely submission of quotations to clients and systematic follow up of all enquiries/quotations
* Manage all bookings from provisional booking stage through to final bill payment and acknowledgement
* Ensure all emails are handled and managed efficiently
* Encourage and develop relationships with new and existing clients, working closely with the sales department to drive business for all departments of the hotel
* Liaise with and work closely with the Revenue Manager
* Participate in and contribute to the hotel's regular Sales & Revenue meetings and ensure all relevant reports are timely and accurate
The ideal candidate will have at least two years' experience in the Reservations department of a large four star hotel with a mix of leisure, corporate and function business. They will possess excellent communication skills, fluent written and verbal English, and a genuine commitment to delivering top levels of guest service.
* Excellent communication skills, both written and verbal
* Fluent written and verbal English
* Minimum 2 years' experience in the Reservations department of a large four star hotel with a mix of leisure, corporate and function business
* Proven track record in revenue generation and customer relationship building
Benefits: Competitive salary, opportunities for career growth and development, and a collaborative work environment.
Why Join Us: Our company offers a unique opportunity to work with a dynamic team, drive business growth, and deliver exceptional customer experiences.
