We currently have an excellent opportunity for an experienced and ambitious Assistant Site Manager to join the growing PELCO Group.Job Role Purpose:Ensure the site operates efficiently and effectively and provides our customers with the very best customer service and fresh food offering at all times. To deliver on key store targets through effective management of people and operations.Job Role Specifics:Take final responsibility for the efficient day-to-day running of the siteEnsuring that the store reflects company's standards of merchandising, presentation and Customer CareAchieving sales, margins, wastage targetsImplementing the HACCP, ensuring and maintaining the level of hygiene is of the highest standard throughout the store and compliance by all staff members to the sameMaintaining the cleanliness and appearance of the shop area by following checklists on a daily basis and ensures that all the equipment, signs and lights are clean and fully illuminatedEnsure the store is compliant with the relevant legislation and implement procedures as requiredManage employee rostering and annual leave and maintain accurate and secure recordsSet, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIsControl stocktaking and overheads as per annual budgetTeam ManagementApproachable and a role model who leads by example and encourages teamwork, foster a positive attitude and atmosphere in the workplaceDevelop the team to meet the required standards; by training, coaching, undertaking performance and probation reviews, and assessing employee training requirements, ensuring appropriate training programmes are in place as agreed with support officeDevelop and promote good communication between employees and management in a safe, respectful and inclusive environmentStock ManagementFull responsibility for site stock range and processesImplement planograms correctly and ensure the correct range is in place in storeMerchandising shop area to ensure maximum performance of productsPerforming and managing weekly / monthly stock takesBack Office ManagementDaily Cash Reconciliation & Cash ControlDaily Bank lodgementsManagement of cash discrepancies and reporting to Management AccountantPrime data entry - delivery dockets, invoices, cash reconciliations, bank account reconciliations, wet stock dataSales ReportingOperationalDealing with breakdowns / system failure and reporting to relevant departmentOrganising contractor call outs and reporting to relevant departmentDealing with security issues/breachesCustomer ServiceAlways ensure that customer satisfaction is the number one priority and consistently deliver an exceptional service by displaying service excellence behavioursTake final responsibility for the timely follow through on all promises / queries made to customersTake final responsibility for the timely follow through on all customer complaints and, resolve at local level. Escalate to Support Office as and when appropriateHealth, Safety and Welfare ManagementLead by example through strictly complying with standards and safe working practices, as outlined in The Safety, Health and Welfare at Work Act, 2005 and subsequent Regulations, Acts or AmendmentsTake final responsibility within the service station (including all non-customer areas) for the maintenance of safe working practices by staff, contractors and visitorsTake final responsibility for health, safety and welfare of staff, customers, contractors and visitors while on the premisesJob requirements:Minimum 3 years' experience in a Retail management position (either as an Assistant Manager or Site Manager)Passion for retail, a strong work ethic with a strong sense of ownership and accountabilityProven people management and leadership capabilityPrevious experience of reading and actioning reportsFull clean drivers licence and own transport required.Excellent communication and delegation skillsKPIs and targets drivenThrive in a fast-paced working environment.Some of our benefits include:Competitive salary & flexible working arrangementsColleague Discount SchemePaid Family Leave including Maternity & Parental LeaveEnhanced annual leave entitlements up to 27 daysVHI Health Insurance Funded SchemeEmployee Referral BonusTravel & Bike to Work SchemeSave as you earn SchemeMileage SchemeOngoing training, appraisals and career progression opportunitiesE-Learning and Development Portal