We are currently recruiting for Residential Hosts to join our team. Our hotel is a resort set on 180 acres of landscape, gardens and ancient woodland offering a spa, golf course and world-class culinary experience. We believe in creating a positive environment to deliver exceptional guest experiences through excellent service and integrity.
Key Responsibilities:
* Cleaning and sanitizing guest rooms, making beds, dusting, vacuuming and wiping down surfaces.
* Change bed linens, replace towels and ensure rooms are stocked with necessary amenities.
* Be pleasant and courteous to guests and colleagues at all times.
* Report any unoccupied rooms or maintenance issues.
* Adhere to health and safety regulations.
* Follow a designated cleaning schedule and work efficiently to meet cleanliness standards.
* Work with the housekeeping team to complete daily tasks.
* To report any guest complaints or comments.
Requirements:
* Attention to detail and good time management skills.
* Work well as part of a team.
* Flexibility in working various shifts.
* Familiarity with health, safety and hygiene standards.
* Previous experience preferred but not essential.
* Minimum 12 months work permit required.
Benefits:
* Discounts across the resort.
* Competitive hourly rate.
* Meals while on duty.
* Employee recognition.
* Bike to Work scheme.
* Employee Assistance Programme.
* Continuous training and development.
* Uniform provided.