Senior Front Desk Supervisor
We are seeking an experienced hospitality professional to lead the front desk team in a luxury hotel. As Senior Front Desk Supervisor, you will be responsible for overseeing all aspects of the front desk operation, ensuring smooth day-to-day running and maintaining the highest standards of service.
* Key Responsibilities:
* Lead and manage the front desk team to ensure a seamless guest journey.
* Oversee check-in/check-out procedures, reservations, and billing.
* Train, motivate, and support staff, driving high performance and team engagement.
* Handle guest complaints and resolve issues promptly and professionally.
* Work closely with other departments to ensure smooth hotel operations.
Requirements:
* Previous experience as a Front Office Manager or Assistant Front Office Manager in a 4- or 5-star hotel.
* Strong leadership and people management skills.
* Excellent organisational and problem-solving abilities.
* A passion for delivering exceptional guest service.
What We Offer:
* A competitive salary of €38,000 - €43,000.
* Accommodation assistance if required.
* Career development potential in a luxury hotel environment.