Credit Controller
Ballymount, Dublin 12
Permanent
Salary: €35,000 - €40,000 + Benefits
Hybrid Working
My client is seeking to appoint an experienced Credit Controller on a permanent basis. Candidates will need to have a minimum of 1-2 years' experience in a similar role and a good working knowledge of Excel.
Hybrid working will kick in after the initial training, which will be three days in the office and two days at home.
Key Responsibilities:
* Maintain and manage ledgers recording customer debts, communications, queries, and outcomes.
* Ensure timely cash collections and proper recording of customer debt.
* Resolve and negotiate debt cases with both internal and external customers.
* Administer customer account details and case notes accurately.
* Collaborate with necessary operational teams to ensure effective resolution of customer debts.
* Handle payment disputes and work closely with collections and credit control teams.
* Manage the volume and value of unallocated cash to maintain sustainable levels and minimize bad debt.
* Perform cash allocation and account reconciliation as needed.
* Work to KPI’s.
* Contact customers via phone/email to secure payment.
Key Skills:
* Comfortable dealing with customers on the phone.
* Minimum of 1-2 years' experience in credit control or relevant financial role.
* Strong verbal, negotiation, and written communication skills.
* Proficiency in Microsoft Office applications.
* Demonstrated ability to provide excellent customer service.
* Can work independently or within a team.
For more information on this role, please contact Damian Ryan.
Tel:
Skills:
* Accounts Receivable
* Credit Control
* Accounts Assistant
* Excel
Benefits:
* Pension
* Healthcare Cash Plan
* 23 Days Annual Leave
* EAP
* Bike to Work Scheme
* Hybrid Working
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