MAWDY has seen significant growth in recent years to become a market leader in travel insurance, car breakdown assistance, car warranty and home emergency assistance.
We work with Ireland's largest insurers, brokers and motor dealers, delivering a suite of innovative insurance solutions backed up by world-class service standards.
We're looking for enthusiastic Sales Representative who will thrive in a fast-paced, customer-focused telesales environment.
Reporting to the Sales Team Leader, you will handle high-volume inbound sales enquiries, to achieve and exceed sales and service delivery targets on our Insurance Sales Team.
Working hours: Mon-Fri, 9 am-5 pm.
What you'll do:
Handle customer sales enquiries received via multiple channels (call / web chat / email etc.)
Understand and engage with customers to drive sales conversions and meet and exceed agreed KPIs
Analyse your sales performance trends and other metrics to understand your achievements as well as areas for focus
Communicate appropriately and effectively in order to ensure transparency and deliver market-leading customer service
Work as part of a dynamic and evolving team, supporting your colleagues in sales to achieve individual and business objectives
Represent us in a professional and courteous manner at all time
This list is not exhaustive, other duties may be required and asked of the individual as necessary
What we're looking for:
Sales experience
A target driven and ambitious candidate who wants to succeed and build a career with us
An enthusiastic and passionate individual who is eager to get know and support their team
Previous experience in a telesales role is a distinct advantage
APA or CIP qualification also a distinct advantage.
At minimum the successful candidate must be prepared to undertake and pass the APA exams upon appointment
Some of what we offer:
Hybrid working
Professional development funding
Significant and wide-ranging career progression opportunities
City centre location
Bike to Work Scheme
Employee Assistance Program
Healthcare discount
Service days
Sickness benefits
Job Types: Full-time, Permanent
Benefits:
Additional leave
Bike to work scheme
Company events
Company pension
Employee assistance program
Employee discount
Gym membership
Sick pay
Store discount
Wellness program
Work from home
Work authorisation:
Ireland (required)
Work Location: Hybrid remote in Galway, Galway, CO.
Galway H91 TVF8