MAWDY has seen significant growth in recent years to become a market leader in travel insurance, car breakdown assistance, car warranty and home emergency assistance. We work with Ireland's largest insurers, brokers and motor dealers, delivering a suite of innovative insurance solutions backed up by world-class service standards.
We're looking for enthusiastic Sales Representative who will thrive in a fast-paced, customer-focused telesales environment. Reporting to the Sales Team Leader, you will handle high-volume inbound sales enquiries, to achieve and exceed sales and service delivery targets on our Insurance Sales Team.
Working hours: Mon-Fri, 9 am-5 pm.
What you'll do:
* Handle customer sales enquiries received via multiple channels (call / web chat / email etc.)
* Understand and engage with customers to drive sales conversions and meet and exceed agreed KPIs
* Analyse your sales performance trends and other metrics to understand your achievements as well as areas for focus
* Communicate appropriately and effectively in order to ensure transparency and deliver market-leading customer service
* Work as part of a dynamic and evolving team, supporting your colleagues in sales to achieve individual and business objectives
* Represent us in a professional and courteous manner at all time
This list is not exhaustive, other duties may be required and asked of the individual as necessary
What we're looking for:
* Sales experience
* A target driven and ambitious candidate who wants to succeed and build a career with us
* An enthusiastic and passionate individual who is eager to get know and support their team
* Previous experience in a telesales role is a distinct advantage
* APA or CIP qualification also a distinct advantage. At minimum the successful candidate must be prepared to undertake and pass the APA exams upon appointment
Some of what we offer:
* Hybrid working
* Professional development funding
* Significant and wide-ranging career progression opportunities
* City centre location
* Bike to Work Scheme
* Employee Assistance Program
* Healthcare discount
* Service days
* Sickness benefits
Job Types: Full-time, Permanent
Benefits:
* Additional leave
* Bike to work scheme
* Company events
* Company pension
* Employee assistance program
* Employee discount
* Gym membership
* Sick pay
* Store discount
* Wellness program
* Work from home
Work authorisation:
* Ireland (required)
Work Location: Hybrid remote in Galway, Galway, CO. Galway H91 TVF8