About the Role
The ICT Project Support Officer will play a critical role in facilitating project success by coordinating the setup and maintenance of projects in either Waterfall or Agile/DevOps.
Key Responsibilities:
* Maintain clear and consistent communication with PMs and stakeholders
* Document all processes, changes, and key decisions for transparency
* Stay updated on Agile and Waterfall platform updates and new features
* Proactively identify potential project risks and communicate early
* Prioritize tasks to support critical project needs effectively
Project Setup Coordination
Coordinate with project managers (PMs) and relevant stakeholders to set up new projects on the Azure DevOps platform using Agile methodology as well as coordinating the project requirements that includes Kanban & waterfall for AMP.
Access & Administration Management of DevOps
Manage user access, permissions, and roles on the DevOps platform to ensure appropriate security and collaboration.
Data Extraction & Business Analysis
Extract project data from DevOps & Power BI for analysis, reporting, and decision-making.
The successful candidate must be available to attend client sites when required. The duration of this post is 12 months initially with possible extensions thereafter.
Working 35 hours per week, the successful candidate will be employed as an agency employee and will have access to training opportunities including developing and delivering training materials and sessions to project teams.