Job Details
The Role of Senior Claims Handler for Motor Damage Involves Supporting Operational and Quality Targets.
About the Position
We are seeking a highly skilled individual to fill this challenging role as a Senior Claims Handler. This position plays a critical part in our team's success, requiring strong leadership and coordination skills. If you have experience handling motor damage claims, we want to hear from you.
* In this capacity, you will support the Team Manager in leading and developing the team to ensure operational and quality targets are met.
* You will guide and coach new team members to enhance their professional and technical capabilities.
* Your expertise will be instrumental in improving customer service and quality standards.
* Closely working with managers and other supervisors will enable you to effectively implement change and strategy to deliver agreed business benefits.
* Assisting in quality assurance and identifying key trends will also be an essential aspect of your responsibilities.
Requirements
To succeed in this role, you must possess:
* APA or CIP qualifications.
* No less than 2 years' experience in claims handling.
* Strong communication skills.
* Excellent attention to detail.
A strong understanding of regulatory requirements, including CPC and MCC regulations, is also expected. We offer a competitive bonus and benefits package that reflects our commitment to employee satisfaction and well-being.