About the Role
We are seeking a highly skilled and experienced professional to join our team as a Senior Exams & Assessment Specialist.
This role is based in Dublin City and is easily accessible via public transport. The work schedule will be hybrid, with a balance of office and remote work.
Your Key Responsibilities
* Coordinate the scheduling and logistics of examinations, ensuring seamless delivery and minimal disruptions.
* Administer the use of the Exam Scheduler system, troubleshooting any technical issues that may arise.
* Oversee the successful implementation of accurate and timely operational processes, driving continuous improvement and efficiency.
* Manage the processing of results, maintaining the highest level of accuracy and attention to detail.
* Act as a point of contact for complex operational queries, providing expert advice and guidance.
* Manage the exit award process, ensuring compliance with relevant regulations and standards.
* Support the development of strategic plans, contributing to the growth and success of the organization.
* Manage day-to-day operations of the exam's office Zendesk system, optimizing user experience and efficiency.
* Report on all general administrative and ad-hoc duties, providing insightful analysis and recommendations.
Requirements
* A minimum of 3 years' experience in a third-level setting, preferably in a similar role.
* In-depth knowledge of the concepts underpinning Marks and Standards for Academic Programmes, with a proven ability to apply this knowledge in practice.
* Able to work independently, prioritise tasks and meet deadlines, demonstrating exceptional time management and organisational skills.
* Excellent oral and written communication skills, with the ability to build strong relationships with colleagues, stakeholders and students.
* Strong attention to detail, with a focus on quality and accuracy, and the ability to maintain confidentiality when dealing with sensitive information.
What We Offer
A competitive salary and the opportunity to gain invaluable and transferable experience within a reputable educational body, driving your career forward and opening up new opportunities.