About Our Customer Support Role:
We are seeking an individual with excellent customer service skills to join our retail team as a Customer Assistant.
* This role involves serving customers in a friendly and efficient manner, addressing their queries and resolving any issues promptly.
* Responsibilities also include maintaining a high standard of store appearance and merchandising, creating an inviting atmosphere for customers.
* You will be responsible for preparing food and beverages, including coffee, to meet customer demands.
* Cleaning and maintaining the store's cleanliness is crucial, adhering to health and safety standards.
* Generating sales leads for our fuel card team by promoting products and services is an essential part of this role.
Requirements:
To succeed in this position, you must possess excellent communication skills, a strong work ethic, and the ability to work independently with minimal supervision.
Flexibility, adaptability, and a willingness to learn and take on new challenges are key qualities required for this role.
We offer a competitive hourly rate, discounted fuel, and a range of benefits, including free coffee and meals during your shift, permanent contracts with guaranteed weekly hours, and opportunities for career progression.
Key Responsibilities:
Customer Service:
Serve customers in a friendly and efficient manner, addressing their queries and resolving any issues promptly.
Store Maintenance:
Maintain a high standard of store appearance and merchandising, creating an inviting atmosphere for customers.
Food and Beverage Preparation:
Prepare food and beverages, including coffee, to meet customer demands.
Cleaning and Health and Safety:
Clean and maintain the store's cleanliness, adhering to health and safety standards.
Sales Generation:
Generate sales leads for our fuel card team by promoting products and services.