Change Management Lead - Job Description
We are seeking an experienced Change Management Lead to guide the successful delivery of major strategic projects. This role will be responsible for planning and executing change strategies, ensuring seamless integration of new systems and ways of working across diverse stakeholder groups. You will play a key role in supporting adoption, building advocacy, and embedding sustainable change.
The Change Management Lead will act as the bridge between project teams, vendors, and stakeholders, ensuring that change initiatives are clearly defined, effectively communicated, and fully aligned with delivery timelines. You will design and oversee training, monitor readiness, and track adoption, using insights and feedback to continuously refine change activities.
This is a high-impact role for someone who can combine structured change management methods with strong stakeholder engagement. The successful candidate will have proven experience driving transformation across IT systems and organisational processes, ensuring that outcomes are not only delivered but also embraced.
Key Responsibilities
* Define and implement change management strategies and plans, from current state through to future state.
* Develop and maintain stakeholder impact logs, mitigation actions, and readiness assessments.
* Oversee training delivery, including materials, logistics, attendance tracking, and adoption measurement.
* Coordinate with project managers to align change activities with overall delivery timelines.
* Build relationships with stakeholders and change champions to reinforce adoption and provide feedback loops.
* Identify challenges impacting adoption and propose practical solutions.
* Monitor adoption post go-live, gather feedback, and escalate issues where required.
* Report on change delivery progress and outcomes.
Qualifications & Skills
Must-Have
* Proven experience in leading change management initiatives across IT systems and business processes.
* Strong stakeholder engagement and communication skills across multiple groups.
* Ability to design and deliver training and support materials.
* Experience applying structured change management frameworks.
* Demonstrated ability to identify risks and mitigate resistance to change.
Nice to Have
* Experience in regulated or agriculture/food sector environments.
* Familiarity with organisational readiness assessments and adoption measurement.
* Exposure to strategic project delivery in multi-stakeholder settings.