Medical Receptionist - Coleraine
Join a welcoming medical practice in the Coleraine area in a key front-of-house role supporting both patients and clinicians. As the first point of contact, you'll manage reception and administrative duties, ensuring the smooth day-to-day running of a busy GP surgery while delivering a high standard of care, professionalism, and confidentiality.
About the role:
* £Competitive salary
* 37.5 hours a week
* Temporary role (approx 3 months with a view to be extended to permanent)
What you'll be doing in this role:
* Provide a friendly and professional front-of-house service for patients and visitors.
* Manage incoming calls, appointment bookings, and general enquiries efficiently using the practice's clinical systems.
* Register new patients, update records, and maintain accurate and confidential data in line with GDPR requirements.
* Support GPs, nurses, and practice staff by preparing documentation, managing correspondence, and maintaining workflow.
* Process repeat prescriptions and referrals in accordance with practice procedures.
* Handle patient payments and issue receipts when required.
* Prioritise tasks effectively in a busy environment while maintaining a calm and approachable manner.
* Assist in general administrative duties such as filing, scanning, and managing incoming/outgoing post.
What you'll need for this role:
* GCSE English Language Grades A-C or equivalent.
* Strong administration and IT skills – confident using MS Office and clinical systems (EMIS, Vision, or similar).
* Previous experience in a similar role
* Confident communication skills and strong, professional telephone manner.
Riada Resourcing is an equal opportunities employer.