Hotel Quality Assurance Specialist
As a Hotel Quality Assurance Specialist, you will be responsible for ensuring the highest quality standards are maintained in our hotel operations.
Main Responsibilities:
* Maintain and monitor the standard of work to ensure excellent quality outcomes.
* Delegate room assignments to accommodation staff while prioritizing guest satisfaction.
* Develop employees' skills to prepare them for advancement in their careers.
* Evaluate and enforce compliance with health and safety procedures and standard operating protocols.
* Oversee the cleanliness and presentation of all areas in the hotel.
Requirements:
* A minimum of 2 years of experience in an Accommodation Department at a supervisory level.
* Excellent organizational skills with attention to detail.
* Effective communication skills for seamless collaboration.
About Us:
We strive to bring the heart of hospitality to every hotel we own and operate. We prioritize career development and offer a range of benefits to our employees, including free meals on duty, pension access, and professional growth opportunities through our academy.