Sales Support Executive
We’re looking for a detail-oriented and commercially minded Sales Support Executive to become a key link between sales, operations, and finance. If you thrive in a dynamic environment, love solving problems, and enjoy working cross-functionally to make business operations seamless, this could be your perfect next move.
Responsibilities
* Be the go-to contact for internal stakeholders, supporting sales and operations teams with account queries and end-to-end order management.
* Oversee order workflows, ensuring accuracy in pricing, margins, and stock availability.
* Collaborate with sales and finance to align pricing strategies and support data-driven commercial decisions.
* Analyse customer and order data to identify upselling opportunities and drive profitability.
* Deliver timely and detailed quotations, pricing, and product information to aid commercial negotiations.
* Provide regular reporting on sales trends, pricing, and margin performance to help steer strategy.
* Use SAP to manage orders, maintain accurate records, and track inventory in real time.
* Resolve issues related to billing, pricing, and delivery by coordinating with key teams and escalating when needed.
* Champion process improvement initiatives that enhance efficiency across the order-to-cash cycle.
Key Requirements
* Experience: 3–5 years in sales support, customer service, commercial operations, or a related role.
* Systems Knowledge: Comfortable working with ERP systems, SAP experience is a big plus!
* Commercial Mindset: Strong understanding of pricing, margins, and the financial drivers behind successful sales.
* Collaborative & Communicative – You’re confident engaging across departments and levels.
* Adaptable & Proactive – You take initiative and thrive in fast-paced, ever-evolving environments.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you. If however you do not hold a valid work permit, unfortunately we will not be in a position to assist you with your job search.
Celtic Careers is proud to be an Equal Opportunity Employer.
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Skills
Skills: SAP, customer services, sales support
Benefits
Benefits: pension
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