Project Manager Lead
Transform lives through learning.
We're looking for a highly skilled Project Manager to lead and oversee time-bound customer-facing projects from initiation to closure, effectively managing project scope, schedule, budget, resource planning, risks, dependencies, and close-out.
Responsibilities include:
* Leading and overseeing customer projects, collaborating with key stakeholders within Customer Success, Sales, Content, Product, Engineering, and Marketing to create coordinated project plans.
* Communicating clearly and effectively with both Udemy and customer management, keeping them informed about project plans, status updates, and any critical issues that may arise.
As a Project Manager Lead, you will work closely with customer project stakeholders to drive timely resolutions and support establishment and adoption of project management frameworks, documentation, tools, and best practices.
To be successful in this role, you should have:
* 5+ years of relevant work experience as a customer-facing project manager or implementation manager for a SaaS company focused on the delivery of customer solutions.
* Demonstrated history in project management and change management, working with large organizations with a proven ability to complete projects according to outlined scope, budget, and timeline.
Why choose us?
* Opportunity to grow: We provide full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve.
* Space to innovate: You'll have the opportunity to apply AI in practical ways, giving you the space and tools to experiment and get better at using it.
Our benefits prioritize your well-being, providing protection and care for you and your family. We value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.