The details for the selected vacancy are shown below.
Centre Attendant – Swords, Co Dublin
Shift Pattern: Monday – Sunday ****** Hours per week on average).
Primary Duties
Act as point of contact for Centre Enquiries.
Provide a welcome and warm environment to all customers and visitors to the Centre and develop close working relationships with all Clients, Customers and Stakeholders, through excellent customer service and social skills.
Being a key holder and responsible for opening/closing of Centre safely and securely in line with the Centres' procedures and ensuring on lock up that all doors and windows are locked, and alarms are set.
Working with the Centre Manager/Centre Supervisor to ensure all Environmental, Health and Safety guidelines are met and maintained and that approved safe system of work (including Permit to Works) are adhered to.
Maintaining security of the premises in line with the Centre's procedures.
Ensuring the security of the building/monitoring of CCTV and highlighting any out of line situations as a matter of urgency to the Centre Supervisor/Centre Manger.
Reception duties – Answer the telephone and maintain and ensure that all messages are dealt with efficiently in a polite and friendly manner, whilst being aware of the different needs of individuals especially those who are first time users and those with special needs.
Ensuring all Clients sign in and out of the building and recording footfall.
Leaflets/flyers/timetables etc. must be always kept plentiful and up to date at reception.
General Maintenance/Cleaning Duties of Centre and Grounds – Carry out duties necessary on the premises as designated by Centre Supervisor/Centre Manager in line with the Centre's schedules.
Administration duties – Prepare invoices for all user groups and send out at the end of each month.
Maintain accurate records of all user groups and pricing structures.
Carry out any additional administration duties that may be required from time to time including updating timetables/social media pages/website etc.
Set up rooms as required.
Accident/incidents – Ensure all accidents/ incidents are dealt with and recorded in a timely and accurate manner, in line with the Centre's procedure and reported to the Centre Supervisor/Centre Manager.
Evacuation & Emergency Procedures – Be fully familiar with the health and safety policies and procedures and ensure that the appropriate procedures are applied in the event of an emergency; participate in all fire evacuation drills; ensure the appropriate emergency services are contacted and liaise with them on arrival (if Centre Manager/Supervisor not on site); ensure that calm is always maintained.
Requirements
Flexibility in working hours to meet the needs of the Centre(s).
Any other ad hoc duties as requested by the Supervisor/Manager.
Qualifications and Experience
Experience in a similar role.
Excellent communication skills, both written and oral.
Must be fluent in English language.
Be computer literate.
Have a positive, friendly, outgoing disposition and display a 'can do' attitude.
Full driving licence and own transport an advantage.
Must have a proven work and attendance record.
We look forward to receiving your CV!
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