Job Description Join our fabulous team in the Management Team at the Connemara Coast Hotel as a Assistant Front Office Manager .
About The Connemara Coast Spectacularly set on the Wild Atlantic Way and the shores of Galway Bay, our luxurious four star Connemara Coast Hotel offers visitors an ideal base from which to explore the spectacular scenery of Connemara and the vibrant city of Galway, a mere 15 minutes away.
With grounds that sweep down to the water's edge, what better place to relax and unwind while taking in the stunning views across Galway Bay to the Burren of Co.
Clare.
Role and Responsibilities: Assist the Front Office Manager in the smooth and efficient running of the department.
Lead, support, and motivate the Front Office team to deliver outstanding guest service.
Oversee daily operations including check-ins, check-outs, reservations, and guest relations.
Handle guest queries and resolve issues professionally and efficiently.
Ensure all Front Office procedures, policies, and standards are consistently followed.
Assist with staff training, performance management, and scheduling.
Coordinate with other departments such as Housekeeping, Reservations, and Maintenance to ensure seamless guest experiences.
Support cash handling, reporting, and administrative duties as required.
About The Role Candidate Requirements: 2+ years' experience in a Front Office/Reception role, ideally within a hotel environment.
Previous supervisory or team-leader experience.
Strong working knowledge of hotel PMS systems (experience with Timepoint or similar systems an advantage).
Excellent communication and customer-service skills.
Strong organisational abilities and attention to detail.
Ability to remain calm and professional in a fast-paced environment.
A positive, proactive approach with a genuine passion for hospitality.
Flexibility to work shifts, including weekends as needed.
Perks and Benefits of working at Connemara Coast Hotel Very competitive hourly wage PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty including breakfast, lunch dinner Complimentary barista-style coffee Discounted room dining rates in Windward properties for you as well as friends and family Refer-a-friend scheme Training and development opportunities dedicated to your development Employee awards staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days Cycle-to-work scheme About Windward Management Connemara Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx.
2,000 keys* in Ireland and Continental Europe.
Founded in ****, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners Skills Needed About The Company Since its inception in ****, Windward Management Limited has built a reputation for excellence in hotel management.
With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management.
Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential.
Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people.
Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture At Windward Management, people are at the heart of success.
The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence.
Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance.
Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations.
This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively.
For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Desired Criteria Required Criteria Closing Date Sunday 12th April, ****