Job Role
Our organization is seeking an experienced professional to assume responsibility for managing client relationships and overseeing various aspects of customer service.
This position requires a strong individual who can multitask efficiently, maintain accuracy, and provide excellent communication skills.
* Manage renewals and ensure long-term client loyalty
* Handle policy amendments, account entries, and liaise with clients on claims and correspondence
* Maintain updated records and files accurately
* Communicate effectively with clients regarding renewals, mid-term adjustments, and general inquiries
Requirements
* Relevant qualification required; additional certifications are advantageous
* Experience in a fast-paced, customer-centric environment
* Proficiency in software applications beneficial
* Strong interpersonal and organizational skills
* Excellent attention to detail