Change of Tenancy Advisor Department: Loyalty Employment Type: Full Time Location: Dublin 18 Compensation: €29,000 - €34,500 / year Description Yuno Energy entered the Irish market in late 2023 as a disruptive new supplier of residential electricity.
With an ambitious mission to help Irish consumers save energy and money through a data-driven, app-based offering, Yuno Energy is revolutionising how people interact with their energy.
Designed to offer radical transparency and reward energy efficiency, Yuno Energy's app-first approach provides a clear view of users' energy habits, detailing every hour, unit, and cent of their usage - with just a few taps.
We're offering ambitious candidates the chance to grow their careers in a fast-paced and challenging work environment that's part of a wider group with over 500 employees.
The Role We are seeking an Advisor for our growing Yuno Change of Tenancy Team.
This is a high-reward job with fantastic progression opportunities in Yuno Energy.
It is an office-based role, with option for Hybrid setting, pending the successful completion of the probation period.
The successful candidate will be responsible to cross-sell and onboard to new customers joining Yuno Energy through the Change of Tenancy channels, via phone, webforms, chat and emails.
Key Responsibilities Use customer rapport building skills to minimise existing customer churn & maximize new customer sign-ups.
Provide a superb customer onboarding experience.
Offer outstanding support to customer queries.
A suite of Sales & Retention tools available to encourage customers to stay/take-up Yuno services.
Accurately complete administrative tasks relating to