Overview
Pharmacy Healthcare Advisor - Hickey's Phibsboro. This is a part-time, permanent role with Hickey's Pharmacy, a community pharmacy group with 36 stores and strong growth ambitions. The role focuses on delivering accessible healthcare and exceptional customer care as a pharmacist-led organization.
Hickey's Pharmacy is an award-winning, community pharmacy group. We are health people, committed to learning and development opportunities, and a supportive environment for our staff.
Key Responsibilities
* Providing outstanding customer service
* Driving retail sales through link selling and advising customers of promotions in store
* Ensuring stock levels are maintained at optimal levels
* Accurately and securely performing cash management duties
* Ensuring the company merchandising standards are maintained, ensuring the pharmacy is always presented to the highest level
* Building customer loyalty
What Are We Looking For
* Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time
* Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
* Tailoring conversations with every customer to ensure they leave our pharmacy informed and confident about their healthcare needs
* Strong product knowledge
* Experience in or interest in skin care is an advantage
* Proven sales ability
* Any other projects and duties where they arise
What We Would Like From You
* Customer focused with an ability to effectively deal with customers
* Previous OTC sales and customer service experience
* Excellent interpersonal and communication skills
* Positive can-do attitude
* A keen interest in retail pharmacy
What We Promise You
* Competitive salary
* Generous staff discounts in-store
* Refer-a-friend bonus scheme
* Tax-saver travel
* Additional long-service days
If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.
Hickey's Pharmacy is an equal opportunities employer #hickeys
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