Overview
At Adare Manor, our vision is 'Beyond Everything' – a commitment to creating magical, unforgettable experiences for our guests and team alike.
As a globally celebrated luxury resort, we are proud to have been named #1 Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the Forbes Five-Star rating, and honoured with Michelin's highest distinction - 3 Keys.
From our Michelin-starred dining to world-class golf, including hosting the **** Ryder Cup, Adare Manor is a place where excellence thrives.
If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.
We are currently recruiting for an Evening Assistant Housekeeping Manager to join our team.
Position Overview
The Evening Assistant Housekeeping Manager is responsible for supporting the Housekeeping Manager in delivering exceptional cleanliness and guest experiences during evening operations.
This role ensures that all guest rooms, suites, and public areas reflect the luxury hotel's five-star standards while leading a professional housekeeping team with a focus on detail, discretion, and personalized service.
Key Responsibilities
Luxury Standards & Guest Experience
Ensure all guest rooms, suites, corridors, and public areas are maintained to the hotel's luxury brand standards during evening service
Oversee evening turndown service, VIP amenities, and special guest requests
Conduct detailed inspections of rooms and public spaces, ensuring immaculate presentation
Respond promptly and professionally to guest concerns, resolving issues with discretion and care
Collaborate with Guest Relations to deliver personalized experiences for VIP and high-profile guests
Leadership & Team Management
Supervise, coach, and motivate the evening housekeeping team to deliver five-star service
Allocate daily assignments based on occupancy, arrivals, departures, and events
Provide hands-on training in luxury cleaning techniques, turndown etiquette, and guest interaction
Promote a culture of pride, attention to detail, and anticipatory service
Ensure grooming, uniform, and professional conduct standards are maintained
Operations & Coordination
Coordinate closely with Front Office, Facilities, Laundry, to ensure seamless operations
Monitor room status and prioritize urgent cleaning requests
Manage linen, minibar, amenities, and housekeeping supplies to required par levels
Oversee lost property procedures in line with hotel policy
Ensure correct handling of guest belongings with confidentiality and respect
Health, Safety & Compliance
Ensure adherence to hygiene, sanitation, and COSHH/chemical safety standards
Maintain safe working practices and correct use of equipment
Support sustainability initiatives and waste-reduction programs
Administration
Prepare evening reports, handover logs, and incident records
Assist with performance reviews
Support recruitment, onboarding, and departmental training plans
Skills & Experience Required
Strongly requested minimum 2 years' supervisory experience in a luxury or five-star hotel
Strong understanding of high-end housekeeping and turndown standards
Exceptional attention to detail and presentation
Excellent communication and guest-handling skills
Ability to lead a multicultural team in a fast-paced environment
Proficiency with hotel PMS/housekeeping systems (e.g., Opera, HotSOS)
Flexible to work evenings, weekends, and holidays
Personal Attributes
Passion for luxury hospitality and guest service
Discreet, professional, and well presented
Proactive problem solver with a calm demeanour
Strong organizational and time-management skills
Physical Requirements
Ability to walk and stand for extended periods
Capable of lifting and carrying up to 10 kg/lbs
Ability to perform inspections across multiple floors
Reporting To
Housekeeping Manager / Executive Housekeeper / Director of Housekeeping
We offer
an exceptional working environment, development opportunities that are beyond everything, state of the art equipment as well as competitive rates of pay & benefits.
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