Join to apply for the Head Receptionist role at Together Dental.
The Opportunity
Are you looking to develop your skill‑set and join one of the fastest growing dental groups in the UK? We have an exciting new opportunity for a Head Receptionist to join our mixed NHS and private practice in Norwich.
Working Hours
* Monday 08:30 – 17:30
* Wednesday 08:30 – 17:30
* Saturday 08:30 – 15:30
Responsibilities
Main goals and purpose – Responsible for providing an excellent patient experience, presenting a well‑organised reception area, maintaining positive company cash accounts, and expanding a broad patient base.
Ensure dental appointments are booked and patient records kept up to date. Help coordinate the dentist’s schedule, ensuring continuity and smooth running of the practice, and follow procedures, policies and protocols.
Requirements
* Outstanding customer service skills
* Strong interpersonal, verbal and written communication skills
* Excellent telephone manner
* The ability to use and operate a computer‑based system
* Knowledge of working with systems would be advantageous
* Be willing to learn and progress
* Excellent organisational skills and the ability to manage a varied workload
* Excellent attention to detail and use initiative
* A well‑presented and motivated individual who enjoys working independently and within a great team
Benefits
* Staff referral schemes
* Birthday off each year
* Discounted dental treatment after 6 months service, extended to family after 12 months
* Support from our People Team, Finance and other support teams should you ever need it
* Fully funded DBS checks
* Access to an Employee Assistance Platform – your mental well‑being matters to us!
* Further education/qualification funding and support
* Career mobility and progression opportunities
* Auto enrolment into a pension after 3 months service
The Company
Together Dental is a growing group of practices led by forward‑thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients.
We value the trust that our patients have placed in us and work hard to protect that trust. Our team are passionate about working together to deliver the best possible care in a friendly and welcoming environment.
Working With Us
We support each other, providing outstanding service to practices and our dentists. We educate our patients, empowering them to make informed decisions about their oral health. There is a sense of energy and purpose behind everything we do. We instil trust in our teams and patients via our empathetic and supportive approach.
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