We are seeking a detail-oriented and organized professional to handle complaints related to medicinal products and medical devices.
This role is ideal for individuals eager to learn and grow in their career, with opportunities for professional development and training.
* Key Responsibilities:
o Manage the complaint process from initiation to close-out.
o Provide administrative support, including answering calls and managing correspondence.
o Organize and maintain files and documents.
o Contribute to projects and daily activities, offering support as needed.
* Benefits:
o Employee Benefits: Transportation allowance, meal allowance, medical assistance.
o Personal Growth Opportunities: Professional development, training.
You will be responsible for managing the entire lifecycle of customer complaints, providing timely and effective solutions to resolve issues. Your strong organizational skills will enable you to maintain accurate records and ensure seamless communication between teams.
This is an excellent opportunity for someone looking to develop their skills in a dynamic environment where no two days are ever the same. You will have the chance to work collaboratively with a talented team, share knowledge, and learn from each other's experiences.
Skill Requirements:
* Candidate Profile: Detail-oriented, organized, proactive, and results-driven individual with excellent communication skills.