✅The position operates on a shift-based schedule, with evening and weekend work expected.
We’re partnering with a well-established brand in Ireland’s entertainment sector to hire an Assistant Manager for their Galway location.
This is an excellent opportunity for an experienced people leader coming from retail or hospitality, looking to step into a dynamic and fast-paced environment where customer experience and operational excellence come first.
What You’ll Do:
* Support the Manager in overseeing daily club operations.
* Lead and motivate a small, high-performing team.
* Deliver exceptional customer service while ensuring responsible gaming practices.
* Handle customer queries and maintain a welcoming, professional atmosphere.
* Drive compliance, efficiency, and continuous improvement.
Qualifications:
* Minimum 2 years of experience in an Assistant Manager or supervisory role (retail or hospitality).
* Strong leadership and communication skills.
* Calm, professional approach under pressure.
* Proficiency with Microsoft Office and ability to learn new systems quickly.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative and Customer Service
Industries
Gambling Facilities and Casinos, Hospitality, and Retail
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