Job Overview
We are seeking a professional Claims Advisor to join our team. The successful candidate will be responsible for handling salary protection, specified illness and death claims in an efficient and effective manner.
Key Responsibilities:
* Provide information to customers in a timely manner regarding the eligibility of their claim.
* Advise and update customers on the process, progress, cover, benefits, and premiums related to their claim.
* Evaluate incoming correspondence and documentation effectively and efficiently within service level agreements.
* Analyze claims proactively to determine what actions can be taken to progress them further.
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