An exceptional opportunity has arisen for a world-class General Manager to lead one of Dublins most prestigious and design-led salons. Renowned for its artistry, innovation, and uncompromising standards, this flagship space caters to a discerning, high-profile clientele who expect nothing less than excellence. With a team of 38 highly skilled professionals, this role is suited to a sophisticated leader who is equally driven by people, performance, and commercial success. The Opportunity This is far more than an operational role it is a chance to shape the culture, elevate the client experience, and drive the commercial performance of a premium salon operating at the very highest level. What You Will Be Responsible For Leadership & Culture Inspire, mentor, and lead a large, creative team within a high-performance, luxury environment Foster a polished, professional culture aligned with exceptional service standards Oversee recruitment, development, and performance management across all levels Operational Excellence Ensure the seamless day-to-day running of a busy, high-end salon Maintain exceptional standards across every client touchpoint Continuously refine systems and processes to support efficiency and excellence Commercial Performance & KPIs Take full ownership of sales performance, revenue growth, and key business KPIs Drive a strong retail culture, ensuring consistent achievement of individual and team sales targets Analyse performance data, identify opportunities, and implement strategies to exceed targets Oversee stock control and inventory management with a commercial, results-driven mindset Client Experience Deliver a true white-glove experience tailored to a loyal and discerning clientele Manage VIP and high-expectation clients with confidence, discretion, and professionalism Lead by example in setting and maintaining exceptional service standards Who You Are 5+ years experience in a senior management role within luxury hospitality, premium retail, or high-end beauty A commercially driven leader with a proven track record of delivering against sales targets and KPIs Highly experienced in managing large teams, with strong HR and performance management expertise Calm, composed, and decisive in a fast-paced, high-pressure environment Exceptionally detail-oriented, organised, and standards-driven Passionate about luxury service, client experience, and business growth Why This Role This is a rare opportunity to take ownership of a flagship location operating at the pinnacle of the industry. You will play a defining role in shaping both the client experience and the commercial success of a business where excellence is the standard. Please submit your CV or register your interest to Anne Marie in Lex Consultancy today. Please note only candidates that match the minimum job requirements above will be contacted for this role. Skills: Leadership KPI Management People Management