About the Role:
This position offers a unique opportunity to collaborate with a leading client in the field of internet-based searching and video sharing platforms.
As a Quality Assurance Analyst, you will play a crucial role in ensuring the overall quality performance of the operation by implementing streamlined issue handling processes.
You will be accountable for achieving both external and internal quality metrics and have a keen eye on efficiency, continuous improvement in customer satisfaction, and employee engagement.
Key Responsibilities:
* Develop and implement quality assurance processes to ensure high-quality services.
* Analyze data to identify areas for improvement and implement changes as needed.
* Maintain open communication with cross-functional teams to ensure seamless collaboration.
Requirements:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Minimum 2 years of experience in Quality Assurance or a related field.
* Excellent analytical and problem-solving skills.
* Strong communication and interpersonal skills.
What We Offer:
* A dynamic and collaborative work environment.
* Opportunities for professional growth and development.
* A competitive salary and benefits package.
Why Join Us:
We are committed to fostering a culture of innovation, inclusivity, and excellence. Our team is dedicated to delivering exceptional results and making a positive impact in the industry.
Contact Information: