Pharmacy Healthcare Advisor - Hickey's Gorey
Pharmacy Healthcare Advisor - Hickey's Gorey
Apply locations: Hickey's Pharmacy Gorey | Time type: Part time | Posted on: Posted 30+ Days Ago | Job requisition id: JR-0000005039
We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Gorey. This is a part-time, fixed-term contract.
Pharmacy Healthcare Advisor
Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees, and strong growth ambitions. As a pharmacist-led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supportive environment with learning and development opportunities, then Hickey's could be the place for you.
Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store, ensuring our customers come first. Your primary focus will be to offer advice and support tailored to each customer's needs, in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism, and Reliability.
* We are looking for someone who is dynamic and energetic to join our team.
* Supported in-store by an excellent team and a support office.
* Rosters are published up to 8 weeks in advance.
* Excellent training and support structures are also available centrally from our Pharmacist management team.
Key Responsibilities
* Providing outstanding customer service
* Driving retail sales through link selling and advising customers of promotions in store
* Ensuring stock levels are maintained at optimal levels
* Accurately and securely performing cash management duties
* Ensuring the company merchandising standards are maintained, ensuring the pharmacy is always presented to the highest level
* Building customer loyalty
What are we looking for
* Strong customer engagement and customer service skills, including listening to customers, understanding their needs, and delivering great service every time
* Ability to build a strong working relationship with all team members in the pharmacy to ensure seamless service delivery
* Capability to tailor conversations with each customer, ensuring they leave feeling informed and confident about their healthcare needs
* Strong product knowledge
* Interest or experience in skincare is an advantage
* Proven sales ability
* Willingness to undertake other projects and duties as they arise
What we would like from you
* Customer-focused with the ability to effectively deal with customers
* Previous OTC sales and customer service experience
* Excellent interpersonal and communication skills
* Positive, can-do attitude
* Keen interest in retail pharmacy
What we promise you
* Competitive salary
* Generous staff discounts in-store
* ‘Refer-a-friend’ bonus scheme
* Tax-saver travel
* Additional long-service days
If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.
Hickey's Pharmacy is an equal opportunities employer
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