Come Join the Waterford Hotel Group Team!!
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day.
We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves.
We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
Come for a JOB, stay for a CAREER.
Restaurant Manager
Responsible for management of the restaurant, ensuring compliance with service and operational standards, maximization of profits in the hotel and outlets.
Responsible for the restaurant functions, including production of new menus, creating and implementing food promotions, developing portion specifications and maintaining a high quality of service, staff supervision and development.
Must have previous restaurant and beverage management experience, preferable from a hotel.
Responsibilities include:
Reviewing staffing levels to ensure guest service, operational needs, and financial objectives are met
Identifying any developmental needs of your team and coaching, mentoring, or otherwise helping them to improve their knowledge or skills
Developing specific goals and plans to prioritize, organize, and accomplish goals
Ensuring compliance with all food & beverage policies, standards, procedures, and all applicable laws and regulations, as well as food handling and sanitation standards
Ensuring staff understands local, state, and federal liquor laws
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance
Handling guest problems and complaints while delivering excellent customer service
Meeting with guests on an informal basis (during meals or upon departure) to obtain feedback on quality of food and beverage, service levels, and overall satisfaction
Ensuring corrective action is taken to continuously improve service results
Requirements
High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area
Or 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years of experience in the food and beverage, culinary, or related professional area
Ability to encourage and build mutual trust, respect, and cooperation among team members
Ability to approach difficult situations with a customer service focus
Ability to manage and supervise a diverse team and delegate tasks accordingly
Benefits
Medical, dental, and vision insurance available starting the first of the month after hire.
Full-time associates are eligible for all three; part-time associates averaging 17.5 hours a week are eligible for dental and vision.
Paid time off within the first 90 days of employment, paid holidays for eligible associates, and paid days off for birthday and employment anniversary dates after five years of service.
On-demand pay available 24/7.
Pet insurance covering the entire family, with discounted rates for associates.
401(k) retirement plan.
Hotel discounts, one of the biggest industry perks.
Shoes for Crew subsidy for shoes.
For more information, visit waterfordhotelgroup.com.
EOE/M/F/D/V
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