IT Support Engineer
We are seeking an experienced IT Support Engineer to provide technical support to internal employees on behalf of a Construction firm with global operations.
Duties:
* Provide L1 technical support to internal employees in person and remotely.
* Troubleshoot hard and software issues on Windows 10 and 11, as well as third-party applications.
* Assist with Office 365 apps and services.
* Troubleshoot and resolve basic network issues.
Requirements:
* Sound technical knowledge of Windows 10 & 11, networking concepts, and Office 365 services.
* Experience working directly with customers to explain technical concepts.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
This role is based in Cork and requires the successful candidate to be located on-site. Reperio Human Capital acts as an Employment Agency and an Employment Business.