Posted: 16 June
The role
As a Salesforce Capability Leader – Dublin, Ireland , you will build and lead Slalom’s Salesforce capability in our Ireland market, reporting into the UK&I Salesforce leadership . You will shape the vision, strategy, and growth of our Salesforce business locally, while closely collaborating with leaders, teams, and clients across the UK&I region and beyond.
In this role, you will combine market-facing leadership, sales and go-to-market strategy, delivery excellence, and people leadership. You will work with clients to define Salesforce-enabled transformation journeys, partner with account and sales leaders to grow our Salesforce pipeline, and cultivate a high-performing team of Salesforce consultants, architects, and developers. You will also deepen our strategic relationship with Salesforce in Ireland, helping to position Slalom as a trusted, innovative partner in the ecosystem.
Responsibilities
Capability & Strategy
Define and own the vision, strategy, and roadmap for the Salesforce capability in Dublin, aligned with the broader UK&I Salesforce strategy.
Develop differentiated Salesforce offerings and go-to-market propositions across key clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Marketing/Account Engagement, Platform, Industry Clouds).
Identify target industries and priority solution areas for the Ireland market, informed by client needs, market trends, and Slalom’s strengths.
Establish and continuously improve delivery methodologies, assets, and accelerators to drive quality, consistency, and efficiency.
Collaborate with other capabilities (e.g., data & analytics, experience design, engineering, change & adoption) to deliver integrated, end-to-end client solutions.
Sales & Market Development
Partner with market, account, and sales leaders to shape, qualify, and close Salesforce opportunities in Ireland.
Lead or support key pursuits, including discovery, solution design, estimation, and client presentations across UK and Ireland.
Serve as a trusted advisor to C‑level and senior business and technology stakeholders, articulating how Salesforce can enable their strategic objectives.
Build and maintain strong relationships with Salesforce account executives, solution engineers, and partner teams in Ireland and the broader UK&I region.
Represent Slalom in the Salesforce ecosystem (events, joint marketing, thought leadership) to build brand awareness and demand.
Delivery Excellence
Provide executive sponsorship and oversight for strategic Salesforce engagements, ensuring client satisfaction and successful outcomes.
Guide solution and architecture decisions, ensuring they are scalable, secure, and aligned with Salesforce and Slalom best practices.
Support teams in resolving complex delivery challenges and removing obstacles to success.
Promote consistent use of quality standards, governance, and risk management across Salesforce engagements.
Capture and share learnings, case studies, and best practices to continuously enhance our Salesforce delivery capability.
Build and grow a high-performing Salesforce team in Dublin, including consultants, architects, developers, and specialists.
Partner with recruiting to define hiring needs, interview and select top talent, and ensure an outstanding candidate experience.
Create an inclusive, collaborative, and learning-oriented culture where people feel supported, empowered, and able to do their best work.
Coach and mentor team members, supporting their career development, certifications, and progression within Slalom.
Foster strong connections between the Dublin Salesforce team and the broader UK&I and global Salesforce communities within Slalom.
Operations & Financials
Contribute to the Salesforce practice’s financial performance in Ireland, including revenue growth, margin, and utilisation targets.
Forecast demand, capacity, and hiring needs for the Salesforce capability in Dublin in partnership with UK&I Salesforce leadership.
Support effective resourcing, staffing, and portfolio management across Salesforce engagements.
Monitor key performance indicators (KPIs) for the capability and take action to address gaps and opportunities.
Qualifications
Required
Significant experience (typically10+ years) in Salesforce consulting within a professional services or consulting environment, including leadership of teams or practices.
Proven track record in shaping, selling, and delivering Salesforce solutions for both mid‑market and enterprise clients.
Strong knowledge of core Salesforce products and capabilities, such as Sales Cloud, Service Cloud, Experience Cloud, Marketing/Account Engagement, and the Salesforce Platform.
Demonstrated experience leading multi-disciplinary teams (e.g., consultants, architects, developers) through complex, multi-phase programmes.
Ability to engage credibly with senior business and technology stakeholders, including C‑level, and translate business strategy into Salesforce-enabled roadmaps.
Experience contributing to or owning aspects of practice or business performance (e.g., pipeline, revenue, margin, utilisation).
Excellent communication, facilitation, and storytelling skills, with the ability to simplify complexity and build alignment.
Strong collaboration skills and comfort operating in a matrixed environment across markets, practices, and regions.
Commitment to building inclusive teams and cultures, with a track record of coaching and developing people.
Preferred
Experience building or scaling a Salesforce practice or capability in a consulting or professional services firm.
Salesforce certifications such as Salesforce Certified Application Architect, System Architect, Sales Cloud Consultant, Service Cloud Consultant, or equivalent.
Experience with industry-specific Salesforce solutions (e.g., Financial Services Cloud, Health Cloud, Communications Cloud, Manufacturing Cloud).
Familiarity with adjacent technologies and ecosystems (e.g., integration platforms, data & analytics, marketing automation, experience design).
Experience working within the Irish or broader UK&I market, with an understanding of local industry dynamics and client needs.
Prior experience working in or with global consulting organisations.
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