Job Title: Platform Operations Analyst Job Type: Permanent Location: Ireland (Hybrid) Job Description: Our client, a financial services organisation, is seeking a Platform Operations Analyst to support the day-to-day stability and accuracy of core operational platforms.Do you have the skills to fill this role Read the complete details below, and make your application today.This role is ideal for someone who wants to grow their career, and is experienced in operations or systems support with a passion for solving problems, managing data, and ensuring seamless delivery within a regulated environment.If you are in your early-to-mid career, motivated to learn, and want to have an impact in a company, this role offers strong development and career progression opportunities.Job Responsibilities: Act as a point of contact for daily operational platform queries and support.Conduct routine checks across policy, billing, claims, and configuration activities.Troubleshoot and identify the root causes of operational issues; support resolution with internal teams and third-party suppliers.Assist with platform configuration updates and data validation processes.Monitor ongoing platform performance and escalate recurring or high-risk issues.Generate regular operational reports and assist with developing performance dashboards.Document processes and issue resolutions to promote internal knowledge sharing and consistency.Experience Required: Minimum 5-10 years of experience in operations, systems support, or within the financial services or insurance sector.Hands-on experience with platform-based workflows or technology-enabled operations (beyond manual processing).Strong data handling, problem-solving, and analytical capabilities.Excellent communication skills, with the ability to liaise with diverse teams and stakeholders.Reliable, well-organised, and capable of managing multiple priorities concurrently.Desirable Skills: Experience in insurance-related operations, particularly in areas such as policy administration, billing, or claims.Familiarity with regulated or compliance-focused environments.Exposure to supporting platform configuration changes or reporting functions.Educational Requirements: A third-level degree, ideally in business, IT, finance, or a related discipline.Working Hours & Benefits: Monday to Friday schedule with hybrid working flexibility.
xsokbrcOpportunities for progression and skill development within a growing business.Pension Health Insurance HOW TO APPLY: If you are interested in this role, please apply for this role with your updated CV.