Overview
Radius Vehicle Solutions is part of Radius Payment Solutions, a market-leading global business solutions provider. Radius Vehicle Solutions Ireland is a growing company, priding itself on a customer-focused approach and attention to detail. We take the time to understand our customer’s needs before we propose any fleet solutions, continually refining our offering so it consistently delivers to our customer’s expectations. Our people are crucial to the success of our business and help us develop new and innovative products across a growing range of businesses, from fleet telematics insurance to electric vehicle charging and vehicle hiring solutions. We nurture our team and provide opportunities to grow within the business, helping them become experts in their chosen area and leaders for the future.
Reporting to the Head of Operations, the Sales Administration Executive is a valued member of the team. The role is primarily responsible for ROI vehicle quoting, vehicle recommendations, arranging vehicle fit outs, assigning appropriate funding, and accurate deal preparation through to the end process of all vehicle deliveries. The role involves working alongside both sales and finance teams, providing high quality administrative support, and collaborating across all aspects of sales administration, including our office in Northern Ireland (NI). There is a key focus on product knowledge, quoting accuracy, customer service excellence and proactive process management based on our customer’s requirements.
You will work closely with our ROI fleet customers, their drivers, our preferred suppliers and internal functions, providing industry expertise for vehicle choice, ordering vehicles through to delivery.
Responsibilities
* Preparation and guidance for delivery of ROI new vehicle quoting, supporting the Sales team on all new business opportunities.
* Responsible for efficient management of all ROI new vehicle orders and vehicle deliveries for both contract hire and rental stock.
* Placing vehicle orders for ROI directly with our preferred supplier network.
* Support preparation for funding proposals and gather all information required to support all applications.
* Arrange all vehicle fit outs in time for delivery, as agreed by the sales and customer at the time of order.
* Communicate effectively with customers, their drivers and/or our sales team regarding all customer requirements, vehicle renewals, grade lists, procedures and policies.
* Carry out daily reviews of all outstanding orders in the order bank, continually executing next steps based on all vehicle ETAs.
* Provide our NI office with sufficient paperwork and invoicing to support all new vehicle deal implementations for both contract hire and rental fleet.
* Prepare minutes for weekly meetings between NI and ROI office.
* Maximise customer retention and growth by providing expert advice on vehicle choice grade list accuracy.
* Management of all incoming customer queries, providing responses within agreed SLAs.
* Ensure exceptional customer service delivery.
* Track, review and analyse all feedback to develop strategies and process improvements.
* Any other duties that may be provided by management from time to time.
Qualifications
* Good organisation and ability to multitask.
* A good team player with a can-do attitude.
* Strong attention to detail and consistent accuracy.
* Good knowledge of Microsoft Office products.
* An ability to demonstrate initiative in problem solving.
Additional Information
* 22 Days annual leave
* Excellent training and coaching
* Opportunities for ongoing development and progression
* Life assurance
* Competitive base salary
Still Curious? If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, please contact our talent team via [email protected].
Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note To Recruitment Agencies
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
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