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Inbound transport coordinator

Saint Helens
Keelings
Transport coordinator
Posted: 11 June
Offer description

About KeelingsKeelings is a 100% Irish-owned family business passionate about fresh produce. Operating across Ireland, the UK, and Europe, we grow, source, and supply top-quality fruit and vegetables. Our success is built on innovation, sustainability, and strong partnerships - powered by dedicated people.Purpose of the RoleThe position is responsible for coordinating and executing inbound transport operations across multiple international supply routes and transport modes. In a fast-paced environment, the role supports efficient, compliant, and cost-effective movement of products from global suppliers through to the business distribution network. The successful candidate will work closely with suppliers, hauliers, customs agents, shipping partners, and internal departments to plan, track, and manage inbound deliveries effectively. Strong organisational skills, attention to detail, and the ability to respond quickly to operational issues are essential to maintain continuity of supply and service standards.Main ResponsibilitiesInbound Logistics CoordinationCoordinate daily inbound logistics activities across road, sea and air freight operations.Support the planning and scheduling of inbound deliveries in line with operational requirements and product shelf-life considerations.Monitor inbound shipments and proactively communicate delays, disruptions or service issues to relevant stakeholders.Liaise with suppliers, hauliers, shipping lines and freight forwarders to ensure timely collection and delivery of products.Assist with container scheduling, haulage planning and transport coordination to support daily operational targets.Track supplier delivery performance and escape issues where necessary.Support customs clearance activities by coordinating documentation with customs agents and logistics partners.Ensure all freight documentation, transport records and logistics systems are accurately updated within required timelines.Assist with coordinating global imports by air and sea, ensuring all required documentation is completed correctly.Maintain strong working relationships with third‑party logistics providers and transport partners.Support the monitoring of inbound transport costs and assist with cost control initiatives.Operational SupportWork closely with the Inbound Transport Manager / Supply Chain Director and wider logistics team to support day‑to‑day operations.Collaborate with Procurement, Sales, Warehouse, Technical and Planning teams to ensure efficient supply chain coordination.Act as a key point of contact for inbound transport queries and operational updates.Support logistics planning activities during peak trading periods and seasonal demand fluctuations.Assist in identifying opportunities for process improvements and operational efficiencies.Ensure all logistics activities are carried out in accordance with company Health & Safety standards and operational procedures.Support onboarding and training activities for new team members where required.Compliance & AdministrationEnsure compliance with customs procedures, transport regulations and approved haulier policies.Assist in monitoring customs entry accuracy and resolving customs‑related queries.Maintain accurate operational records and support KPI reporting for inbound logistics activities.Complete daily and weekly administration tasks including shipment tracking, reporting and system updates.Assist with invoice queries, transport cost reconciliations and supplier documentation checks.Support supplier performance monitoring through KPI tracking and service reviews.Ensure all required compliance and training activities are completed within designated timelines.Key AccountabilitiesCoordination of inbound deliveries to ensure products arrive on time and in full.Accurate maintenance of transport records, shipment documentation and logistics systems.Effective communication with suppliers, hauliers, customs agents and internal stakeholders.Support delivery of inbound transport service levels and operational targets.Timely escalation and resolution of inbound logistics issues.Maintenance of customs compliance and transport administration standards.Contribution to continuous improvement initiatives within the logistics function.Delivery of accurate reporting and operational support to the Inbound Transport Manager / Supply Chain Director.Skills & ExperiencePrevious experience in logistics, transport coordination or supply chain administration, ideally within fresh produce, FMCG or a fast‑paced environment.Understanding of international freight operations across road, sea and air freight.Working knowledge of customs procedures and import/export documentation would be advantageous.Strong organisational skills with the ability to manage multiple priorities effectively.Excellent attention to detail and problem‑solving ability.Strong communication and stakeholder management skills.Ability to work effectively in a fast‑paced and constantly changing environment.Good commercial awareness and understanding of logistics operations.Strong IT and systems skills, including Microsoft Office and transport/logistics systems.Ability to work collaboratively as part of a team.Special CircumstancesFlexibility may be required to work outside normal business hours in line with operational requirements.Participation in an on‑call rota required to support operational issues.Role operates on a 5 days over 7 working pattern.Occasional travel may be required depending on operational needs.Education & QualificationsDegree, diploma or relevant experience in Supply Chain, Logistics, Business or a related discipline.Experience in transport coordination, logistics administration or supply chain operations.Knowledge of customs clearance processes and Incoterms would be advantageous.Understanding of inbound logistics and international freight operations preferred.BenefitsStaff discount at Keelings Farm Shop and subsidised canteen.Free on‑site parking with access to electric chargers.Wellness initiatives such as wellness week.Keelings ValuesPeople MatterTeamworkIntegrityPassion for AchievementInclusion & Diversity StatementIn Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.Reasonable Accommodation StatementIf you require reasonable accommodation during the recruitment process, please let us know at recruitment_keelings@keelings.com
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