About the job #10587 - Workshop Controller, Kilkenny, DOE
We are currently looking to recruit an experienced workshop foreman/controller based in Kilkenny. This role would suit a qualified mechanic who's looking to put down the tools and try something a littledifferent.
Responsibilities:
* Generating profit for the dealership
* Managing and coaching a team of technicians and apprentices, making sure targets and business objectives are met
* Working with colleagues and other departments to ensure a seamless service for customers
* Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
* Providing estimates for servicing and repairs and setting timescales
* Accurately recording technician time and writing technical reports and recommendations.
* Assisting technicians with technical challenges to identify solutions
* Ordering correct parts for vehicles
* Ensuring warranty standards are adhered to
* Liaising with other departments with regards to parts and any other queries as the workshop representative
* Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
* Ensuring that all work complies with health and safety and manufacturer policy, as well as company standards
Skills & Requirements:
* Previous experience within the motor industry, particularly workshop control or technician
* Organisational skills
* Interpersonal skills
* Problem solving and decision making
* Ability to communicate well with customers and colleagues across different departments, both face-to-face and via email
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