About Momentum Healthcare
Momentum Healthcare is a leading provider of mobility and seating solutions in Ireland. As an HSE tender-awarded company, we are committed to delivering high-quality products and exceptional customer service to clients with specialist needs.
We are seeking a highly organised and detail-oriented Customer Care Office Administrator, to join our growing team. The successful candidate will play a key role in supporting the day-to-day operations of the business, ensuring smooth administration processes, and assisting with financial and customer service tasks.
Key Responsibilities
* Manage daily office administration tasks including quote generation, processing orders.
* Answer incoming phone calls in a professional and friendly manner, directing queries as appropriate.
* Process sales orders and invoices using Sage 50 accounting software.
* Maintain accurate records, customer accounts, and financial transactions.
* Support the logistics and operations team with scheduling and order tracking.
* Assist with credit control, supplier invoices, and basic financial reporting.
* Liaise with customers, suppliers, and healthcare professionals (including HSE staff) to ensure efficient communication and service delivery.
* Provide general administrative support to management as required.
Key Requirements
* Proven experience in an administrative role, ideally within a healthcare, distribution, or service environment.
* Strong working knowledge of Sage 50.
* High attention to detail with excellent organisational and time-management skills.
* Comfortable and professional when answering phones and dealing with clients.
* Strong aptitude for numbers and accuracy in financial data processing.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook).
* Ability to work independently and as part of a team.
* Excellent written and verbal communication skills.
What We Offer
* Competitive salary based on experience.
* Employee Assistance Program.
* Company events.
* Onsite parking.
* Supportive team environment.
* Training and development in healthcare industry processes.
* A role with purpose, supporting individuals with specialist mobility and healthcare needs.
Job Types: Full-time, Permanent
Pay: €29,000.00-€30,000.00 per year
Benefits:
* Bike to work scheme
* Company events
* Employee assistance program
* On-site parking
Experience:
* customer service admin: 2 years (preferred)
* Sage 50 : 1 year (preferred)
Language:
* English (required)
Work authorisation:
* Ireland (required)
Work Location: In person