About Momentum Healthcare
Momentum Healthcare is a leading provider of mobility and seating solutions in Ireland. As an HSE tender-awarded company, we are committed to delivering high-quality products and exceptional customer service to clients with specialist needs.
We are seeking a highly organised and detail-oriented Customer Care Office Administrator, to join our growing team. The successful candidate will play a key role in supporting the day-to-day operations of the business, ensuring smooth administration processes, and assisting with financial and customer service tasks.
Key Responsibilities
* Manage daily office administration tasks including quote generation, processing orders.
* Answer incoming phone calls in a professional and friendly manner, directing queries as appropriate
* Process sales orders and invoices using Sage 50 accounting software
* Maintain accurate records, customer accounts, and financial transactions
* Support the logistics and operations team with scheduling and order tracking
* Assist with credit control, supplier invoices, and basic financial reporting
* Liaise with customers, suppliers, and healthcare professionals (including HSE staff) to ensure efficient communication and service delivery
* Provide general administrative support to management as required
Key Requirements
* Proven experience in an administrative role, ideally within a healthcare, distribution, or service environment
* Strong working knowledge of Sage 50
* High attention to detail with excellent organisational and time-management skills
* Comfortable and professional when answering phones and dealing with clients
* Strong aptitude for numbers and accuracy in financial data processing
* Proficient in Microsoft Office Suite (Word, Excel, Outlook)
* Ability to work independently and as part of a team
* Excellent written and verbal communication skills
What We Offer
* Competitive salary based on experience
* Supportive team environment with opportunities for professional growth
* Training and development in healthcare industry processes
* A role with purpose, supporting individuals with specialist mobility and healthcare needs
Job Types: Full-time, Permanent
Pay: €29,000.00-€30,000.00 per year
Benefits:
* Bike to work scheme
* Company events
* Employee assistance program
* On-site parking
Work Location: In person