Mercy Law Resource Centre (MLRC) is an independent law centre, CLG and registered charity. MLRC uses the law to help those who are homeless or at risk of becoming homeless. It does this through:
- Free legal advice via phone triage, referrals, clinics and drop-in centres;
- Free legal representation;
- Policy work advocating in relation to laws, policies and attitudes that impact our clients;
- Legal support and training to organisations and professionals working in housing and homelessness.
About the Role
Mercy Law Resource Centre (MLRC) is seeking a Legal Secretary/Receptionist to support the smooth operation of its dynamic and busy law centre. This key role involves managing helpline, providing administrative support on legal cases, and overseeing day-to-day office operations. The role presents a rewarding opportunity to make a positive impact on the lives of others. The ideal candidate will be proactive, organised, and committed to our aims of promoting access to justice, and ensuring all persons are treated with respect and compassion.
Key Responsibilities
Office and Administrative Management
- Open and close the office daily
- Manage incoming phone calls, log queries, and make follow-up calls as needed
- Schedule and coordinate legal clinic appointments (in-person and remote)
- Maintain office supplies and liaise with service providers
- Book meeting rooms and arrange hospitality for meetings
- Monitor the general inbox and redirect emails appropriately
- Post and log outgoing correspondence
Legal and Case Support
- Open, close, and archive legal files in accordance with data protection legislation
- File and deliver documents to the Four Courts and other relevant bodies
- Maintain accurate client and advice databases
- Compile statistical reports on helpline queries, legal advice sessions, and other service data
- Provide administrative support for legal casework as needed
- Take minutes at internal and occasional external meetings
- Assist with other administrative tasks as required
- Provide onboarding training and support for new staff, interns, and volunteers
Person Specification
- Strong administrative and organisational skills
- Proven experience in office management
- Excellent IT skills, particularly in MS Office and case management systems
- Strong interpersonal and communication skills with an ability to work with compassion, empathy and respect for clients and service users
- Experience developing and implementing systems and procedures
- Ability to work independently and as part of a team
- Relevant third-level qualification and/or legal secretarial certification
- Experience in the community/voluntary or human rights/social justice sectors
- Experience in relevant IT functions, eg, CRM systems.
Terms & Conditions
* - This is a two-year contract position with a six-month probationary period.
* - Salary will be commensurate with experience.
Application
The deadline for submission of applications is Wednesday 7 May 2025 at 17:00 GMT.
Candidates will be contacted, if they are shortlisted for interview and to arrange a time, no later than 17:00 GMT on Friday 09 May. Interviews will take place the week of 19 May 2025 (either in person or online, depending on the candidate’s location. There is a preference for any candidate living in Ireland to attend an interview in person).
Please submit:
- A curriculum vitae. The CV must be no more than three pages in length and use font size no smaller than 11. It should include the names and contact details of two referees (who will not be contacted without seeking permission).
- A cover letter. The letter must be no more than two pages in length and use font size no smaller than 11. Please describe why you are interested in the position and summarise your relevant experience and suitability for the post.
Only applications received through events@mercylaw.ie will be considered. All applications must be submitted with the email subject line “Legal Secretary”. Any queries should be directed to Managing Solicitor, Freda Grealy at freda@mercylaw.ie
MLRC really appreciate the time and effort taken to apply. MLRC regrets that they may not be able to respond to all applicants. Only those shortlisted for interview will be contacted. MLRC is an equal opportunities employer.
Apply Now
An email has been sent to the Employer and to your registered email address.
Step 1
Please Login if you wish to apply for this vacancy.
Add your email address and subscribe to our weekly newsletter.
#J-18808-Ljbffr