Full-time Clerical Officer - Medical Records Department
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Full-time Clerical Officer - Medical Records Department
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Join to apply for the Full-time Clerical Officer - Medical Records Department role at UPMC Ireland
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Overview Of Role
UPMC Sports Surgery Clinic are currently recruiting a Clerical Officer to join the Medical Records team. The purpose of this role is to ensure the seamless administration of the patient’s medical record and coordinates access as required.
Location: Sports Surgery Clinic
Job type: Permanent
Overview Of Role
UPMC Sports Surgery Clinic are currently recruiting a Clerical Officer to join the Medical Records team. The purpose of this role is to ensure the seamless administration of the patient’s medical record and coordinates access as required.
Primary Duties And Responsibilities
* Manages and maintains patient medical records in compliance UPMC SSC policy.
* Collects, records and prepares the patient’s medical record for external storage.
* Scans and uploads relevant medical reports.
* Records the location of each file in excel spreadsheet.
* Facilitates the retrieval of patient records as required for clinical colleagues and other authorized personnel.
* Provides a welcoming work environment for all new colleagues and assists with their training and orientation as required.
* Supports the retention of staff by contributing to the creation of a healthy work environment that supports teamwork. Treats colleagues, patients/families/visitors with dignity and respect at all times.
* Demonstrates behaviours consistent with the clinic values, policies and procedures and forges good working relationships with administrative and clinical colleagues.
* Ensures a quality service for patients and families by being flexible with assignments and in providing staff coverage.
* Actively participates in all quality initiatives. Consistently conducts self-audits of own work and shares ‘good catches’ with colleagues.
* Assists with internal audits and surveys as requested.
* Ensures incidents and near misses involving patients and staff are documented and reported in clinic reporting system.
* Welcomes change and participates in the implementation of new processes and procedures that will enhance departmental efficiency and effectiveness.
* Maintains patient confidentiality at all times and is discrete in all dealings with patients and their families.
* Communicates effectively and efficiently colleagues and external services. Addresses concerns/complaints immediately and seeks assistance as necessary.
* Contributes to team meetings and offers solutions to problems as they arise.
* Reads all team communication and newsletters and keeps up to date with e mails.
* Embraces change and participates in the implementation of new processes and procedures that will enhance departmental efficiency and effectiveness.
* Follows all clinic policies and procedures.
* Any other duties as assigned.
Qualifications & Experience
Educated to Leaving Certificate Level.
Person Specification
Accurate data entry and keyboard skills.
Previous experience of working within an acute/clinical setting desirable’.
Self-directed and an ability to work independently.
Diplomatic and tactful with the ability to build and maintain relationships.
A team player with an open and flexible attitude.
Excellent communication skills – written and verbal.
Proficient in the use of Microsoft Office suite.
Open to change and able to adapt to an ever changing work environment.
Ability to identify potential difficulties and formulate solutions.
Fluency in written and spoken English.
Equal Opportunity Statement And Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.
Benefits – Competitive Pension Plan. On-site car parking
Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
Work-Life Balance – Flexible working opportunities to support you to work around external family commitments.
Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Hospitals and Health Care
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