Retail Customer Service Job Responsibilities:
Serve customers by helping them select products. Drive sales through engagement with customers, suggestions, and sharing product knowledge. Greet and receive customers in a welcoming manner. Respond to customers' questions.
Responsible for general retail workplace responsibilities in maintaining a clean, tidy, and well-presented shopping experience. Restocking and tidying displays, general cleaning, and day-to-day maintenance of the shop floor environment. Processing sales through a computer barcoded point of sale till system. Processing incoming deliveries, stock takes, and some shop admin duties.
Promote the local, ecological & ethical standards of the company. Assistance with promotions, special offers, and new ranges, encouraging engagement on social media platforms & website.
Applicants should be motivated self-starters, with a knowledge or interest in the area (North Clare, Cliffs and Burren Geopark, Irish Culture), willing to learn and adapt and be comfortable with computer technology, platforms, and devices. We are looking for versatile, bright, and enthusiastic applicants; retail/customer-service experience is beneficial but not essential. We create and print our own original design work, so interest/experience in art and design are welcome.
Responsibilities
* Maintain a tidy, clean workplace
* Processing of stock, deliveries & presentation
Must Have
* Friendly & approachable attitude
* Versatility & enthusiasm
* Interest in the North Clare locality & culture
* Willingness to be flexible & autonomous
* Irish PPS number / Work Permit
Nice to Have
* Additional languages
* Retail experience
* Art & design interest/qualification/experience
* Experience of positive ecological & ethical practices
What We Offer
Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company. Customer service employees in retail positions are primarily dealing with bright and happy shoppers, tourists on holidays in good humour, many with interesting stories from interesting places. In the workshop, there is a creative environment full of problems to solve by its very nature. In dealing with online retail, wholesale, or bespoke bulk customers, employees are following up with satisfied returning customers or getting the opportunity to promote a great product to a new customer.
Pleasant workplace with attractive pay, holidays & benefits.
Training
Opportunities to learn within your own department or expand.
Activities
Social opportunities with fellow staff and colleagues from other businesses on-site.
Food & Drink
The workplace at the Cliffs is on a fully serviced site.
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