About This Role
As a retail customer service representative, you will play a vital role in ensuring our customers receive an exceptional shopping experience. Your responsibilities will include providing assistance to customers, maintaining a well-organized store environment, and supporting the home delivery process.
This is an excellent opportunity to work in a dynamic environment where you can make a real difference in people's lives. Our customer-facing team members are the face of our business, and we're looking for someone who can provide top-notch service while working collaboratively with their colleagues.
Key Responsibilities
* Customer Service: Provide proactive and natural customer service by smiling, greeting, acknowledging, and helping customers.
* Teamwork: Work hard for customers, your team, and your department.
* Adaptability: Be adaptable and resilient to meet the ever-changing demands of our business.
* Instruction Following: Follow instructions either verbally or in writing.
* Reliability: Demonstrate reliability and be a good timekeeper.
* Appearance: Present yourself as smart and tidy at all times.
What You'll Get Out of It
As a retail customer service representative, you'll enjoy excellent benefits that make us a great place to work. These include a competitive salary, bonus scheme, and access to discounts and rewards.
Why Choose Us
We're committed to creating an inclusive culture where everyone feels able to be themselves. We celebrate diversity and provide a fully inclusive recruitment process, allowing candidates the opportunity to thrive.
Support During Recruitment
If you need additional support during the recruitment process, please let us know so we can understand more about your needs.