Job Overview
* We are seeking a skilled IT infrastructure specialist to provide comprehensive technical support for our organization's growing network of systems and applications.
* The successful candidate will be responsible for user administration, account management, and coordination of workshops and training sessions for the implementation of new IT systems and continuous development of existing ones.
* This role requires strong analytical and problem-solving skills to troubleshoot complex technical issues, as well as excellent communication and collaboration skills to work effectively with internal teams and external vendors.
* The IT infrastructure specialist will also be responsible for monitoring, managing, and maintaining core IT infrastructure, including servers, storage, networks, and cloud platforms.
* In addition, the successful candidate will support and maintain IT solutions to improve performance and security, assist in planning and executing infrastructure upgrades, migrations, and patch management, and lead root cause analysis and post-incident reviews for critical system outages.
About You
* You have a background in IT or a related field and possess strong technical skills, including knowledge of hardware, software, networking, and cloud clients.
* You have experience working with various operating systems, including Windows and Linux, and are proficient in troubleshooting and resolving technical issues.
* You are able to communicate technical information effectively to both technical and non-technical stakeholders and have excellent collaboration and teamwork skills.
* You are proactive and self-motivated, with a strong attention to detail and ability to multitask in a fast-paced environment.
What We Offer
* A dynamic and supportive work environment with opportunities for growth and professional development.
* A competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
* Opportunities to work on exciting projects and collaborate with a talented team of professionals.
* A recognition and rewards program to acknowledge your contributions and achievements.