MQI Jane’s Place – Female Specific Service
Responsible for:The direct delivery of counselling and facilitation of groups to clients in MQI’s Female Specific Service Dublin.
Reports to: Service Coordinator
Objective:To effectively deliver one to one counselling, group-work, and care planning to female clients of MQI, and in doing so to uphold the philosophy and work ethos of MQI
MQI are looking to recruit a Female Counsellor to work in an exciting new Trauma Informed service for women with experiences of homelessness and/or addiction. The aim of the service is to provide a safe space to empower women to address their physical and psychological needs, with access to one-to-one case management, counselling, psycho-educational, medical and holistic needs.
This role will be part of the team responsible for the growth and operation of a new female only day service, “Jane’s Place” based in Dublin with in-reach clinics into partner agencies.
The female only day service provides a ‘one-stop-shop’ for access to information and supports across health, addiction, life skills, gender-based violence, coercive control, legal issues, education, employment support, counselling and mental health services. The role of the counsellor will involve working as part of a multi-disciplinary team including an all-female staff team including a Doctor, Registered General Nurse (RGN), Mental Health Case Worker, counsellor, project workers and service co-ordinator.
The role involves providing 1:1 counselling with female service users, group work, in-reach into other community projects as well as advocating and giving a voice to female service users and facilitating research.
This is a great opportunity if you are passionate about working in a holistic and trauma informed way to support women to experience safety so that they can reach their goals.
MAIN DUTIES
* Ensure that the day-to-day operations of the service run smoothly in accordance with organisation and service policies and procedures.
* To work as part of the team with regular and consistent communication.
* To participate actively in all team meetings and to be open to all reasonable requests from the Service Coordinator.
* Work within the policies of MQI, both organisation wide and project specific to ensure consistent delivery and quality standards are adhered to.
* To work on building strong interagency connections to develop referral pathways into and on from the service
STAFFING
* To provide continuity and support for students, part time and voluntary workers.
* To work as part of a team and actively participate and take part in the running of the service.
* To liaise with the Multi-disciplinary team using a case management approach in the best interests of the client.
CLIENTS
* To work with the Service Coordinator in the assessment and identification of client needs.
* To work with designated clients in accordance with structures agreed with the Service Coordinator.
* To support the clients through the facilitation of one-to-one counselling, care planning, therapeutic group work and psycho-educational workshops.
* To offer general and addiction counselling in an integrative way to meet the differing needs and presentations of women who access the service.
* To provide in-reach and outreach supports as agreed with the Service Coordinator
* To ensure that the needs of our clients are attended to with sensitivity and efficiency.
* To develop individualised care plans for clients.
* To be up to date and aware of good practices and procedures in the delivery of services to our clients.
* Signposting and referring clients to other services as appropriate and facilitating clients to access local services such as medical, welfare and advocating on their behalf.
* To liaise with internal and external agencies in identifying progression pathways for clients.
ADMINISTRATIVE
* To comply with the Service Coordinator’s requirements in relation to all appropriate paperwork and filing of data relevant to the service, in particular updating client files with intervention records and client care plans and files.
* To feed into the preparation of reports, statistics and other information that may be required.
* To ensure that all relevant client records are logged on MQI’s CRM database.
* To be observant, proactive and comply with MQI’s requirements in relation to Health & Safety protocols.
TRAINING
* To attend all training sessions, workshops and courses as advised by the Service Coordinator.
* To support and facilitate the transference of learning to workers, trainees, students, and volunteers on the Project.
* To actively engage with your supervisor, regarding one’s own personal/ professional needs in the context of being an effective worker on the Project.
GENERAL
* To maintain good relationships with external agencies and stakeholders on behalf of the Project.
* To be up to date and aware of best practice and procedures in relation to Health and Safety in the workplace.
* To become familiar with and ensure that all MQI’s policies and procedure are being adhered to, particularly those relating to Health & Safety, HR, Confidentiality, Boundaries and Staff Code of Ethics.
* To have a flexible approach to the work in response to organisational change, development, and review of best practice.
* To assist with any other duties which the Service Coordinator might reasonably request.
Person Specification We are looking for an energic, self-motivated worker who can work on their own initiative, and be an active member of a dedicated, client centred team.
* Experience working in a community/addiction setting
* Accredited or Pre-accredited counsellor (with min 200 hours) with ACI, IACP or equivalent body.
* Understanding of the issues facing women with complex needs, including addiction, mental health, recovery, homelessness, domestic violence.
* Understanding of issues relating to problem drug use/homelessness including mental health concerns and progression pathways towards housing, training, and work.
* A knowledge and understanding of a trauma informed approach.
* Capacity to develop constructive relationships with clients & team.
* Capacity to work on own initiative and as part of a multi-disciplinary team.
* Capacity to develop positive relationships with internal and external stakeholders.
* Must be able to demonstrate proficient IT skills including Microsoft Word, Excel, Power-point, and a good knowledge CRM system for reporting purposes.
* Experience of developing and delivering workshops and groups.
* Experience and skills in developing Care Plans.
Contract Type: Contract of Indefinite Duration
Hours: 39 Hours
Salary: €37,611-€45,611 (There is also an additional allowance for external supervision of €65p/m)
New appointees will typically start at the minimum point of the scale, however an increase may be considered in line with recognised relevant experience in previous similar roles.
MQI is an equal opportunities employer.MQI reserves the right to review and amend this job description as appropriate. This role is subject to Garda Vetting
Point 1-3 on the Service Coordinator scale
Merchants Quay Ireland is a national voluntary organization that helps people who are homeless and those caught in addiction. We provide frontline services, practical supports, pathways towards recovery and innovative responses to the issues of drug use and homelessness in Ireland.
MQI seeks to attract the best people to our workforce by offering competitive terms and conditions of employment, a dynamic flexible and challenging work experience, work-life balance structures as well as opportunities for advancement and development. Connect with us onLinkedIn here .
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