Customer Service Role
We are seeking a professional to provide excellent customer service in our banking hall.
About the Position
* Deliver exceptional customer experience through engagement and support on the branch floor.
* Assist customers with accessing self-service options, including mobile apps, internet banking, and kiosks.
* Handle basic customer inquiries and complaints, referring complex issues to senior staff when required.
* Utilize iPads to update customer information and sales needs, fostering strong relationships.
Essential Qualifications
* Proven customer service experience with a high standard of service awareness.
* Excellent communication and interpersonal skills for effective teamwork in a fast-paced environment.
What We Offer
A dynamic work environment that allows you to develop valuable customer service and administration skills, while working collaboratively as part of a team.