Service Support Engineer Job Description
This role involves providing exceptional support to our clients throughout the entire project lifecycle. Our team is dedicated to delivering outstanding service from initial sale through commissioning, servicing, and maintenance.
Key Responsibilities:
* Assist with the design, quotation, and specification of HVAC systems, including MVHR, ductwork, pipework, heat recovery, chilled water, heating, and cooling equipment.
* Support equipment and materials selection, ensuring compliance with energy efficiency and sustainability standards.
* Participate in site visits to support surveys, inspections, and commissioning activities.
* Prepare technical reports, tender documentation, schedules, and quotations.
* Liaise effectively with internal teams, contractors, suppliers, and manufacturers to ensure smooth project delivery.
Candidate Profile:
* Basic understanding of HVAC systems and their role in building services design.
* Strong organizational, communication, and problem-solving skills.
* Ability to collaborate within a team and eagerness to learn from experienced professionals.
* Familiarity with both mechanical and electrical components of HVAC systems.
* Fluent English language skills with a valid full driving license.
* Driven, ambitious, with a strong sense of pride in quality workmanship.
* Willingness and availability to travel to the UK and Europe for manufacturer training.
* Ability to manage diaries efficiently and produce timely reports.