Job Title: People and Facilities Manager Organisation: Daughters of Charity Community Services (DoCCS) Contract: This is a full time permanent contract, following completion of a successful probation period. Hours of work: The hours of work are as follows, Monday to Thursday 9am-5pm with an early finish on Fridays 9am 1pm. Annual Leave: 23 days & service days Salary:The salary scale is circa €41,817- €50,713 and salary will be determined based on experience. Who We Are The Daughters of Charity Community Services (DoCCS) is a community-based organisation located in Henrietta Street in Dublins North Inner City. For more than 90 years we have supported individuals, families and communities by providing a range of educational, training and support services for children, young people and adults. We serve our communities by providing direct hands-on support to the people who most need our services. As a community education organisation that works for positive social change, we serve people by working with them as individuals and groups while remaining conscious of the wider systems to which they belong. In our different capacities as a staff, we work closely together to deliver DoCCS vision and mission with a sense of common purpose. Get to Know the Organisation Across a range of services, we aim to respond to the needs of people at different life stages. We recognise the complex realities of social, economic and cultural factors that serve to perpetuate attitudes of dependency and powerlessness in the North Inner City. In this milieu we remain committed to the goal of supporting people towards active citizenship and breaking these limiting cycles and patterns. Our belief is that addressing social structures and systems from different angles helps to break the stranglehold held by a dysfunctional system. In responding to the needs of the local community we provide the following: An Early Years Service for 48 children aged 15 months4 years Community Training Centre for 40 young people aged 1621 Central Support Team that provides the supports of a Counsellor, Education & Employment Officer, Family Support Worker and a Community Development Outreach Worker Adult and Community Education for 250+ people annually Senior Citizens Service for 100+ seniors offering meals on wheels, in house meals and activities Each of these services can be transformative in a persons life. About the Role This role is a real opportunity for a person with HR knowledge and great administrative skills, who wants to grow their capacity. We are looking for a People & Facilities Manager to join and support our organisation and grow into the role of People & Facilities Manager. The role is office-based and will report directly to our CEO. This role will be supporting each of the DoCCS services in all HR fields (80% of role), with focus on: Talent Acquisition (recruitment, induction, reviews, training) HR Administration Compensation & Benefits Learning and Development HR Operations Employee relations General HR support to management & staff Additionally, the role includes Facilities oversight of the organisations daily operations (20% of role). Responsibilities Talent Acquisition Support Managers of Services through the full recruitment process (from assessment of need to selection of candidate to induction and ongoing) Work with existing Managers regarding their team and emerging needs Coordinate processes and continue to develop the recruitment processes Provide HR Inductions for new joiners Compensation & Benefits Function as the second layer of support in payroll administration (payroll is internally coordinated by Finance) Manage the relationship with Finance, CTC administrator and Service Managers regarding increments, pension, probation reviews, annual reviews, leaves, EAP and other benefits Ensure compensation assessments and reporting are in line with organisational standards Leadership & Staff Support Support Managers and staff in general with HR queries connected to existing HR processes and policies Coach, guide and share expertise across a wide range of people interventions such as performance reviews, inductions and leavers, probation, leave, HR processes and procedures HR Projects Drive own HR projects locally movement to an online service is first key project Participate in bigger organisational projects to support professionalising and growing our range of services HR Administration Assist with the full cycle of HR administration queries ensuring key SLAs and HR compliance are fully met Manage and coordinate various reporting requirements across the HR fields Assist with policy updates & keep up to date with legislation Manage and support processing of the HR life cycle (new joiners, employment contracts, changes, and leavers) Facilities Management Supervise the maintenance and functionality of all company facilities, ensuring buildings, equipment, and systems are in good working order Coordinate and oversee building repairs, renovations, and general maintenance activities, ensuring minimal disruption to business operations Manage relationships with external contractors and vendors for facility-related services, including maintenance, cleaning, IT, security, and utilities Monitor and manage the organisations facilities budget, ensuring cost-effective procurement of materials and services Ensure that all facilities are clean, well-maintained, and compliant with all relevant regulations Conduct regular inspections to identify any areas requiring maintenance or improvement and take appropriate action Develop reporting tools to identify and track all Facility/maintenance issues What Were Looking For We are looking for someone with an interest in working within the Charity sector, who enjoys working with people and providing a strong HR and facilities platform for all work of the organisation. The ideal candidate is content to work with people or on their own. The successful candidate will have the ability to support and be a part of the Leadership and Management team of the organisation and have capacity to deliver on a variety of HR elements along with facilities and through sound delivery will enhance the work of the organisation. Preferred Experience Includes Previous HR experience, i.e., as a HR Admin, HR Generalist, Comp & Ben Analyst, Recruiter University Degree in relevant field and/or CIPD qualification Delivers a high-level exceptional service to employees, colleagues and others Has excellent written and verbal communication skills, results driven, open to feedback and overall, a collaborative and enthusiastic team player Proficient analytical and time management skills Has excellent problem-solving skills with a participant-service mindset Excellent technology skills, specifically Microsoft Word, Excel, PowerPoint and Outlook Previous experience using HR systems is desirable Some exposure in a previous role of project management and/or facilities oversight