Scrum Master/Agile Project Manager (3 years experience)6 monthsDublinHybrid per dayMonitor and report on team performance metrics (velocity, burndown, cycle time)*Ensure compliance with governance and documentation standards*Drive process improvements and automation opportunities across the support lifecycle.Required Skills & Experience*Proven experience as a Scrum Master in a technical environment (3+ years preferred)*Proven ability to lead and facilitate agile ceremonies, both virtually and in person*Hands-on experience with Azure DevOps for backlog management, sprint tracking, and reporting*Strong leadership and coaching skills, guiding teams toward self-organisation, continuous improvement, and Agile mindset adoption.*Proactively identify and remove impediments, enabling teams to stay focused and deliver consistent value.*Good proven organisational & interpersonal skills to work with a variety of different skills and cultures*Have previously worked in a complex and very decentralised organisation*Experience working with support teams, triaging tickets, and managing SLAsPreferred skills and qualifications*Scrum Master / Agile Scrum certification (CSM, PSM, or equivalent)*Familiarity with SharePoint (Online or On-Prem) and its application lifecycle*Knowledge of ITIL or service management frameworks*Exposure to DevOps practices and CI/CD pipelines