Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects.
Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service.
Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide.
Heat Merchants in Nenagh, Co Tipperary have an opening for a Part-Time Trade Counter Sales Assistant.
This is an ideal opportunity for an enthusiastic candidate to join a successful company.
COMPANY BENEFITS
At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers.
Some benefits employees of Heat Merchants Group enjoy are as follows:
Competitive remuneration package
Bonus Scheme (Performance related)
No late nights, No working on Sundays/Bank holidays
21 days annual leave (Pro-rata for part-time) (Increases with Length of Service )
Life cover
Employer Contribution to pension scheme
Company Sick Pay Scheme
EAP (Employee Assistance Programme)
Wellness Initiatives
Enhanced Family Leaves
Training & Development
Further education support
Benefix (Employee Benefits, Wellbeing and Discounts Platform)
OVERALL PURPOSE OF THE JOB
The Counter Sales Assistant will be responsible for dealing with the day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch.
JOB SPECIFICATION
Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations and ensure maximum level of sales and margin
Offer alternative products, up-sell where possible, promote own brands and cross brand sales
Understand customer's expectations and needs
Keep customers updated on orders and deliveries
Monitor quotes won /lost
Monitor customer orders and deliveries
Stay updated with product knowledge and branch costs and targets
Adhere to health, safety and environment rules and regulations
Any other reasonable duties which may arise
Please note the above list is not intended to capture every detail of your role but the main areas of responsibility:
Person Specification
The following criteria will be used in the selection process.
Only those applicants who meet the essential criteria will be shortlisted for interview.
The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria.
Previous customer facing experience in a trade or similar environment
Must be extremely customer focused and results driven
Flexible approach to work
Proficient on Computers
Team Player
Sales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry
Full clean valid driver's license
Company Values
All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers.
It also means being part of a culture in which we nurture potential so that others can be fully reached.
We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve.
Additional Information
Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website.
Heat Merchants Group is an Equal Opportunities Employer.
Details
Job Type
: Counter Sales Assistant
Required Skills
: Customer Service experience, Sales, excellent communication skills
#J-*****-Ljbffr