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Technology portfolio delivery lead

Dublin
MMC Corporate
Posted: 4 December
Offer description

What can you expect?Marsh is the insurance broking and risk management business of Marsh & McLennan Companies, Inc. (MMC), a global professional services firm, headquartered in New York. Marsh Tech are seeking to appoint a hands-on, delivery oriented, AI native technology leader to lead technology teams at scale to deliver a portfolio of advanced, innovative and scalable software products that delight our user users. This is a leadership role within the Marsh Product Development & Engineering team (PDE) and is based in the MMC Innovation Centre in Dublin, with a requirement of at least 3 days per week in the office.Our scaled Agile Delivery Methodology is transforming our IT teams in cohorts of Pods and Squads, grouped into Portfolios aligned with business value centres. If a Squad is defined as the smallest number of people required to deliver product functionality to market, then a Pod is the smallest number of Squads required to deliver a complex product or collection of integrated products. Portfolios consist of a number of grouped Pods that are delivering software products directly aligned to a business domain or value centre.As a Technology Delivery Portfolio Lead, you will oversee a Portfolio of multiple Pods and their associated products, and will have line management responsibility for the Pod Leads in the Portfolio.We are looking for candidates who can combine experience with scaled agile delivery methods, with building large, distributed teams of talented engineering colleagues, and leading them to successful delivery. Your leadership will ensure the products are built with best practices, focusing on security, performance, maintainability, and innovative AI integrationThis is a fantastic opportunity for the right candidate to lead and shape strategic technology capabilities for Marsh.We will count on you to:Lead the Pods in your Portfolio to successful delivery of business value: Lead between 2 and 5 Pods using scaled Agile methods, to ensure there are smooth, robust and efficient processes for getting software through from requirements to working in production. Focus on value creation, growth and serving customers, working with senior stakeholders, and business and product leaders, to ensure that the right work is being prioritised and delivered, to support value creation.Improve the delivery performance of the Portfolio: using a metrics driven and continuous improvement approach, identify and action areas for improvement in delivery. Build and improve team culture, leading by example. Ensure alignment with the strategic target organisation and operating model for Agile delivery.Utilise the latest AI innovations in the software engineering process to accelerate delivery, improve quality, and reduce unit cost. We expect all engineers to be using coding assistants, and as the Portfolio Lead one of your key roles is to drive this organisational change through your team and realise the benefits.Collaborate across the enterprise: foster collaboration with product owners and managers, architects, and other stakeholders to understand the opportunity domain and align the engineering team with business goals.Lead, coach and develop your team: line manage, coach and support Pod Leads and other key roles in your Portfolio. Manage resourcing levels in the Portfolio in line with business demand, using both internal and external resources. Ensure that the products within your portfolio are being effectively managed e.g. around both holistic costs (resources, infra, cloud consumption) and from a software product lifecycle perspective (e.g. tech debt, obsolescence, security, modernisation).Stay relevant in the technology conversation: our world is changing as never before, and we need engaged and inspiring leaders to keep us at the forefront of innovation. As a key leader within the Marsh Tech Product Development & Engineering (PDE) organisation, we'll look to you to contribute and help shape organisational transformation outside of your immediate Pod responsibilities.What you need to have: Significant organisational Agile transformation experience and be able to demonstrate proven delivery strategies. You will be a recognised Agile Expert intimately familiar with, and able to practically apply, the processes and practices required for successful and sustainable delivery. You've probably got previous experience of scaled Agile delivery management e.g. in the Release Train Engineer (RTE) role.You will be expected to have a broad technical understanding to support your Agile credentials from software architecture through test, DevOps practices, security and operational run. This includes a solid understanding of Software Development, Architecture, Test Engineering and Security best practice in an Agile environment.Practical experience and a passion for using AI in the software engineering process to accelerate delivery, improve quality, and reduce unit cost.A metrics driven and continuous improvement approach to delivery evaluation.Excellent stakeholder management skills. As we work to transform Marsh Tech into a truly Agile organisation you will need to influence and coach senior executives, who may be new to Agile.Pods and squads are distributed globally and utilise a mix of permanent and partner staff who work largely remotely so experience of working with and motivating distributed teams is vital.Financially astute, you will instil Financial Management Disciplines into your team and be accountable for Engineering Delivery spend reporting and tracking.Experience in building and leading distributed technology teams working on complex problems, and enterprise scale business critical systems.An agile approach and experience relevant to a global enterprise, including an incremental delivery mindset; experience of different software delivery methods; and comfortable working in a matrix organisation, with distributed teams from different cultures.What makes you stand out:Your problem solving and critical thinking skills: you can simplify complexity, and bring creative, elegant solutions to solve complex challenges.You can 'talk business'. You don't need to be an insurance expert, but you can collaborate effectively with non-technical colleagues, and rapidly relate business opportunities to the technology that will deliver them.Your experience with large scale, complex, business critical globally deployed solutions. You bring real world experience of e.g. site reliability engineering (SRE) practices, etc.Great communication and interpersonal skills, comfortable working in a distributed environment, with an ability to form great working relationships across teams, locations, and time zones.Credible at all levels of the organisation: can communicate effectively at C-suite level, and with on-the ground engineers and development teams.Why join our team:We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.Note this role is based in the MMC Innovation Centre in Dublin, and the successful candidate is expected to be in the office 3 days per week.Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other less represented groups tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on what is needed, please still get in touch.#MMCIC Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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