Job Overview
We are seeking an experienced professional to fill the role of Branch Lead Community
About the Role
This position is responsible for leading and coordinating the efficient delivery of business objectives and day-to-day branch operations in a regulatory compliant manner.
Key Responsibilities:
* Plan and coordinate Branch activities on a daily basis to optimize branch capacity and efficiencies.
* Supervise and manage a team individuals undertaking CF3 & CF4 roles that are advising on products and/or arranging a financial service for customers of the Bank.
* Coach Branch Colleagues to ensure the key learnings of Blackbelt are embedded, including collaborative customer conversations, enhanced customer engagement and education of customers on all channels available to meet their needs.
* Drive the management of business development, lead generation and cross sales personally and across the team, ensuring clear visibility on branch and individual performance, empowering colleagues to contribute in order to maximize sales within the branch.
Requirements
Full QFA with up-to-date CPD hours for the relevant CPD years. Have a number of years proven experience in retail finance sales and service ideally at Branch level. Proven leader with an innate ability to motivate a sales team to deliver on objectives.
Why Choose This Opportunity
We strive to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies, and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.